Author Topic: Can't get e-mail after latest update on June 30th  (Read 4268 times)

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rabuf

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Can't get e-mail after latest update on June 30th
« on: July 03, 2012, 06:52:00 PM »
Dear Avast  crew ,
I hope I have this in the right forum .
I'm no  computer  expert so  if this post sounds a bit simplistic  please bear with me .
I can't tell if the subject has yet been covered in previous threads , I apologise if I missed it.

After the newest update  was installed on Saturday morning ( June 30th 2012) I was no longer able to get into my  notes/e-mail inbox. I finally  got hold of my ISP on Monday and they coincidentally asked if there had been any new hardware additions , or something like that.
I told them that I had an anti-virus update on the day it happened .
They told me how to disable the anti-virus hardware  and refresh the screen.
POW !  Back in business again. Except I had to re-enable the anti-virus hardware .
Now , everytime I want to recieve or send e-mails I have to disable the  shields.
My  web/internet  capabilities have not been affected.
Will this problem eventually go away ?
Thanks for any  help .

Offline Asyn

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Re: Can't get e-mail after latest update on June 30th
« Reply #1 on: July 03, 2012, 06:54:20 PM »
Will this problem eventually go away ?
Thanks for any  help .

Yes, it will be fixed with an program update soon.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

rabuf

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Re: Can't get e-mail after latest update on June 30th
« Reply #2 on: July 03, 2012, 08:07:31 PM »
Thanks   Asyn !

Although not as inconvenient as writing an old fashioned letter and taking it to the post office  it will be nice to be back to 'normal'.

tx/rabuf

Offline Asyn

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Re: Can't get e-mail after latest update on June 30th
« Reply #3 on: July 03, 2012, 08:12:46 PM »
Thanks   Asyn !

You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0