Author Topic: avast!Internet Security  (Read 1880 times)

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Offline majikman22

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avast!Internet Security
« on: July 17, 2012, 08:56:44 AM »
I purchased avast!Internet Security as a part of an upgrade.  It won't allow me to start the avast! Firewall.  I had to go back and download the free version of avast!7, and now, I don't have access to avast!Internet Security which cost me $19.99 on my Visa.  I can't get into technical support to submit a ticket/work order. Is this normal for this site to "not support" their product?

Offline Asyn

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Re: avast!Internet Security
« Reply #1 on: July 17, 2012, 09:00:41 AM »
1. Download avast! Internet Security: http://files.avast.com/iavs5x/avast_internet_security_setup.exe
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed avast! versions..!!)
3. Reinstall avast! with the downloaded installer from point 1.
4. Reboot.
Win 8.1 [x64] - Avast PremSec 21.11.6787.IBC [UI.681] - EEK - Firefox ESR 91.3 [NS/uBO/PB] - TB 91.3.2
Avast-Tools: Secure Browser 96.0 - Cleanup 21.4 - SecureLine 5.14 - Driver Updater 21.4 - CCleaner 5.87
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline DavidR

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Re: avast!Internet Security
« Reply #2 on: July 17, 2012, 11:49:00 AM »
Prior to installing AIS what was your firewall and how did you uninstall/disable it (in the case of windows firewall).

Perhaps one of the moderators can move this to the correct sub-forum, avast! Free/Pro/Suite http://forum.avast.com/index.php?board=2.0 I almost ignored it because it is in the avast! Additional products sub-forum.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.9.2494 (build 21.9.6698.703) UI 1.0.672/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security