Author Topic: Parts of my web service blocked  (Read 6230 times)

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anonymox

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Parts of my web service blocked
« on: July 09, 2012, 09:56:08 AM »
Hello,

Some users of my service reported that an internally used service url is blocked by "avast antivirus (free)": http://control.anonymox.net/client . I assume it's a false positive, if not, can somebody please tell me why?

Nils

SafeSurf

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Re: Parts of my web service blocked
« Reply #1 on: July 09, 2012, 10:21:45 AM »
Yes, we do have a post about it now.  Have you had your webmaster check the site to see if you have any scripts or been hacked or any malware on your site?  Perhaps check with an online scanner.

There have been problems with the software lately over the past several months, but this is the first time we are seeing a malware alert.

Offline Pondus

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Re: Parts of my web service blocked
« Reply #2 on: July 09, 2012, 10:32:21 AM »
It would help if we knew what the avast warning say.....a screenshot maybe

Zulu analyser
http://zulu.zscaler.com/submission/show/8d7d8da0331b60da0e89049ec73d61fb-1341822435

Urlquery
http://urlquery.net/report.php?id=85866
« Last Edit: July 09, 2012, 10:36:56 AM by Pondus »

Offline Asyn

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Re: Parts of my web service blocked
« Reply #3 on: July 09, 2012, 10:40:15 AM »
It would help if we knew what the avast warning say.....a screenshot maybe

-> http://forum.avast.com/index.php?topic=100964.msg807477#msg807477
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

SafeSurf

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Re: Parts of my web service blocked
« Reply #4 on: July 09, 2012, 10:40:32 AM »
There are 2 threads with this problem.  Here is a user of the software with the problem: https://forum.avast.com/index.php?topic=100964.0 and he posted a screen shot.

Offline GEGEPING

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Re: Parts of my web service blocked
« Reply #5 on: July 09, 2012, 11:05:14 AM »
Hi,

Well surely a false positive :o

In standard mode off or Active mode with different IP, same warning message, only when Firefox load :)

After, when i change to different ip and only reload each website, nothing, it's working fine 8)

RIP Bx TZD TURBO 520140kms le 15/08/2015 et 26ans
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Tonton d'une nièce nommée Chloé ^^ et du Mathieu dit le chinois

SafeSurf

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Re: Parts of my web service blocked
« Reply #6 on: July 09, 2012, 11:09:41 AM »
@ GEGEPING,

I responded to you in your thread.  This thread is for the original OP (anonymox).  Thank you for understanding.  :)

anonymox

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Re: Parts of my web service blocked
« Reply #7 on: July 09, 2012, 11:38:47 AM »
Hi,

Sorry for opening a new thread, didn't see the other one.

The last report said it was detected as malware, but there is no malware on it. Zulu and urlquery do note nothing except reputation on Hetzner AS/Netblock, netscaler says nothing: http://ipabuse.zscaler.com/ipcheck.php?ipaddr=control.anonymox.net&x=0&y=0

How can we unblock it?

Offline Asyn

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Re: Parts of my web service blocked
« Reply #8 on: July 09, 2012, 12:02:28 PM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

anonymox

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Re: Parts of my web service blocked
« Reply #9 on: July 10, 2012, 04:58:20 PM »
Thanks,

got a reply:

Quote
Hello,

The false positive will be fixed in the next vps update.

Best Regards
Jiri Sejtko

Offline Asyn

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Re: Parts of my web service blocked
« Reply #10 on: July 10, 2012, 05:01:51 PM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0