Software: Windows 7, 64-bit. Using program version 7.0.1407 (release date of 2-27-2012) and virus definition version 12-227-0.
Whenever an update of either the 1) engine/virus or 2) program is attempted, the progress bar window is displayed but remains blank and no "progress" is shown. In both cases, it states "Initializing, please wait..." but nothing happens after that. I've waited up to 30 minutes, nothing happens. What is going on? Has this software been compromised by a virus / worm / whatever? Thanks.