Author Topic: Need help for malware cleansing clkads.com adserve  (Read 14831 times)

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fljac

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Need help for malware cleansing clkads.com adserve
« on: July 11, 2012, 12:58:41 AM »
Dear all,

I ahve tried several programs, including the full avast sofware package. So far, nothing has been able to detect and remove my problem.

This is how it manifest itself:

When using google crome browser, I have an annoying add in the facebook screen. In the blue topbar of facebook, just right to the middle, before my name, I see an interactice ad for tings I may have searched for. currently ads for cleansing PC's, due to this problem.

The sourse code for the interactive ad, goes like this:


<a href="http://clkads.com/adServe/adClick?ai=cBcd%2BwSoEO9u20hZyueZ5Itzd8oKGMlUExOZ9kLTdFcLcAMycCfnRDWu6m0Yrdnh5WNYAgIuLFQ%3D&amp;ui=7SC8P2xe%2BxfmBHrLA2cKlvbWwvziNp%2F1Mdx9HOOB1zgK9zEdynudWYzd65Sn40O3&amp;src=BAR&amp;pl=2" target="_blank" id="a1d" style="color: rgb(255, 255, 255); font-size: 12px; font-weight: bold; text-decoration: none; " title="Problemet er Windows Registry Fejl. Scan Din Computer Nu  √">✓ Rens din pc (Gratis!) ✓</a>


Does anyone know how to clean out this mess? It must be caused by some program somewhere...  and I do not have the 00V00 toolbar related to AOL which has been suggested elsewhere...

Thanks in advance

Offline Left123

  • There Is No Patch For Human Stupidity.
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Re: Need help for malware cleansing clkads.com adserve
« Reply #1 on: July 11, 2012, 01:01:43 AM »
Can you provide a picture?Facebook might responsible for this(installed apps) .
AMD Athlon(tm) X2 Dual-Core Processor 4200+ - 2.20 GHz,3,00 GB RAM -
Browser:Mozilla Firefox +WOT - SoftWare:CCleaner - Windows 7 32 bit
No Anti-Virus

fljac

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Re: Need help for malware cleansing clkads.com adserve
« Reply #2 on: July 11, 2012, 01:13:29 AM »


this is how it looks. - The strange spot just right to the search field.

I don't think that facebook is responsible, because I dont have it when using Internet explorer or safari browsers.

thanks.
Flemming

RevenueHits Support

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Re: Need help for malware cleansing clkads.com adserve
« Reply #3 on: July 11, 2012, 07:49:31 AM »
Hello Guys,

Thank you for bringing this to our attention.

We are an Ad network. Publishers use our technology to serve ads on their sites (same as Adsense by Google).
CLKADS.com is our domain and is being used for serving ads only.

We terminated the publisher that was using our servers to display the ad you mentioned above.

From our investigation he was using a browser plugin to show his ads on FB using our servers.
This is against our TOS for publishers.

Again, thank you for bringing this to our attention.

RevenueHits Support team.

Offline mikaelrask

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Re: Need help for malware cleansing clkads.com adserve
« Reply #4 on: July 11, 2012, 08:53:15 AM »
Hello Guys,

Thank you for bringing this to our attention.

We are an Ad network. Publishers use our technology to serve ads on their sites (same as Adsense by Google).
CLKADS.com is our domain and is being used for serving ads only.

We terminated the publisher that was using our servers to display the ad you mentioned above.

From our investigation he was using a browser plugin to show his ads on FB using our servers.
This is against our TOS for publishers.

Again, thank you for bringing this to our attention.

RevenueHits Support team.

hey good to know that you took care of the person behind it, but how do you suggest you person in question solve the problem with her/his problem?
Windows 8.1 amd a10-5700 64 bit
12 GB ram 1 tb hard drive. Avast 18, MBAM

Offline mikaelrask

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Re: Need help for malware cleansing clkads.com adserve
« Reply #5 on: July 11, 2012, 08:54:37 AM »
hey i suggest you follow this guide and wait for a malware expert to have a lock at it.

http://forum.avast.com/index.php?topic=53253.0,
Windows 8.1 amd a10-5700 64 bit
12 GB ram 1 tb hard drive. Avast 18, MBAM

fljac

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Re: Need help for malware cleansing clkads.com adserve
« Reply #6 on: July 11, 2012, 10:44:04 AM »
Thank you for the good replies.

@RevenueHits Support

Could you please inform if YOU have taken actual actions that may influence this?  Thanks

@mikaelrask

Thank you very much for the malware guide. I will save that because I'm sure this will come in, handy, some day.

This is the current status:

So far, no programs were able to detect and clean this.

This night, I was uninstalling a lot of tools / scanners / anti malware programs that proved ineffective.

This morning when I started again, the problem was gone... This is why I would liketo know if RevenueHits Support did someshing from their end.

Thank you.

Best regards
Flemming

yokoto

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Re: Need help for malware cleansing clkads.com adserve
« Reply #7 on: July 11, 2012, 11:41:33 AM »
Hi Flemming,

Yes we took an action and terminated the publisher that was using our servers to display the ad you mentioned above.
From our investigation he was using a browser plugin to show his ads on FB.

RevenueHits Support team.