Author Topic: Windows 7 hangs when using lasted version of avast 7 free Fix please  (Read 15594 times)

0 Members and 1 Guest are viewing this topic.

aeffele

  • Guest
Re: Windows 7 hangs when using lasted version of avast 7 free Fix please
« Reply #15 on: July 14, 2012, 03:42:28 PM »
The same problem here. I have WIN7/64bit. After udate from 7.0.1426 to 7.0.1456 windows stays in the welcome screen and nothing happens. When I go back to the last windows restore point, windows boot´s normal (with version 7.0.1426).

iroc9555

  • Guest
Re: Windows 7 hangs when using lasted version of avast 7 free Fix please
« Reply #16 on: July 14, 2012, 04:08:19 PM »
You already posted in the German sub- forum I believe. Avoid double posting.

The same problem here.

Not quite. Do you get a black screen with the mouse courser only ? If not;

You could try an install from scratch:

Very important to remove all remains of other AVs installed before Avast. Use this site to execute uninstall utilities for other AVs.

http://singularlabs.com/uninstallers/security-software/

Download and save to your desktop aswclear : http://www.avast.com/uninstall-utility and follow instruction.

Download and save a fresh copy of Avast!. Be sure to have your lincense handy if running a paid version:
http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe
http://files.avast.com/iavs5x/avast_internet_security_setup.exe
http://files.avast.com/iavs5x/avast_pro_antivirus_setup.exe


Use aswclear.exe in safe mode for any Avast! you may have had before and then for v. 7. Reboot after each uninstall.

Reinstall Avast! and reboot.

Be aware tha Avast! may ask to install Chrome so if you do not want it uncheck boxes

aeffele

  • Guest
Re: Windows 7 hangs when using lasted version of avast 7 free Fix please
« Reply #17 on: July 14, 2012, 04:19:36 PM »
Thank you iroc9555 for the fast response and sorry for the double post. Reason was that I saw the german sub-forum after my post here.
I will follow your instruction and answer my result here.
Thanks again.

iroc9555

  • Guest
Re: Windows 7 hangs when using lasted version of avast 7 free Fix please
« Reply #18 on: July 14, 2012, 04:29:27 PM »
Ok, you are welcome.
Good luck.

aeffele

  • Guest
Re: Windows 7 hangs when using lasted version of avast 7 free Fix please
« Reply #19 on: July 14, 2012, 04:36:45 PM »
Problem solved after complete deinstallation and new installation.  :)
Thanks again for your help iroc9555

iroc9555

  • Guest
Re: Windows 7 hangs when using lasted version of avast 7 free Fix please
« Reply #20 on: July 14, 2012, 04:41:03 PM »
Problem solved after complete deinstallation and new installation.  :)
Thanks again for your help iroc9555

You are welcome. Glad it worked out for you.

rafaelluik

  • Guest
Re: Windows 7 hangs when using lasted version of avast 7 free Fix please
« Reply #21 on: July 16, 2012, 06:42:03 AM »
I had the same issue, after the update, when starting the PC it would sometimes "freeze" in a screen with only the mouse pointer and the taskbar. Fortunately it seems to have been fixed by the following update that came in the next days.

I want to say I'm quite unhappy with avast! in this subject, it seems it isn't the best one in the quality assurance needed to rollout updates. People got BSODs, this is very weird for a security software programmer to let happen! You need to test it more before making the software update available...