Regarding RFC 10: i personally dont need to have it in the Avast installation. For personal use i use Teamviewer. This program is specially meant for remote control. For business uses i also use teamviewer . Teamviewer is optimised for remote control and its the core business of the program where as this is not for the avast part.
Teamviewre doesnt need to be installed on the computer, it runs portable. This way you can also support when your behind a computer that doesnt have avast installed (how is that even possible?!) and take over the computer with the problems where avast is installed
Maybe the teamviewer software van be integrated with a deal with teamviewer team?
RFC 20 and 22: This is basicly the same request, from which the UNMANAGED group is the best option (like the sbc product had). I have several OUs in which also are objects that i dont need avast on but do get licensed, this is not wanted, we need to have more control over which object gets a license or not.