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Author Topic: Clean web site is still blacklisted with Avast  (Read 3219 times)

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ArtLine

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Clean web site is still blacklisted with Avast
« on: July 16, 2012, 04:45:25 PM »
hello
Our site seosnail.com.ua
It is blocked by your antivirus of avast
Remove it from a black list, search systems Yandex and Google of problems with a site isn't present.
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Offline DavidR

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Re: Clean web site is still blacklisted with Avast
« Reply #1 on: July 16, 2012, 05:44:20 PM »
It is possibly due to IP blocking as there may be other domains on that IP one or more of these may have been or still is infected, so unfortunately others are also blocked.

Nothing found on http://sitecheck.sucuri.net/results/seosnail.com.ua/.

There is an on-line contact form, http://www.avast.com/contact-form.php?loadStyles for:  * Sales inquiries; Technical issues; Website issues; Report false virus alert in file; Report false virus alert on website; Undetected Malware; Press (Media), issues.

- If you are reporting an FP, then you get another input field open, click Browse button and navigate to the file or enter the web URL for the site you wish to submit for review (Network Shield), etc. A link to this topic also wouldn't hurt.
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline polonus

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Re: Clean web site is still blacklisted with Avast
« Reply #2 on: July 16, 2012, 09:54:49 PM »
Hi DavidR,

This could have been the cause: http://www.bbfh.org/network_history/77.120.115.0-24.txt
Issue can be defined as spam,

polonus
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Use NoScript, a limited user account and a virtual machine and be safe(r)!

Offline DavidR

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Re: Clean web site is still blacklisted with Avast
« Reply #3 on: July 16, 2012, 10:22:19 PM »
Problem being that IP isn't for the domain name, so even if avast were blocking on IP it wouldn't be blocking on an IP range accent.cityhost.com.ua. So I rather doubt it is spam related.
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline polonus

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Re: Clean web site is still blacklisted with Avast
« Reply #4 on: July 16, 2012, 10:53:18 PM »
This scan is suspicious, also with suspicious external elements: http://zulu.zscaler.com/submission/show/6393eff3dcc8deddb12b8a73d64cb6ed-1342471788

polonus
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Cybersecurity is more of an attitude than anything else. Avast Evangelists.

Use NoScript, a limited user account and a virtual machine and be safe(r)!

ArtLine

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Re: Clean web site is still blacklisted with Avast
« Reply #5 on: July 17, 2012, 08:54:09 AM »
What do I do? Users stands avast antivirus can not get to the site.

To request that the host would have replaced my ip?
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