Avast! seems to keep blocking Malware with an IP

[adonia214]

Just an update:

I haven't run anything else while I'm waiting for further instruction, but the pop-ups have stopped. The only issue I had is my browser seemed to hang and crash the computer. It didn't go to blue screen, but I'm sure if I had given it time it would have. It restarted without a problem. I honestly think it's a script causing the hang, but I don't know how to delete those.

[DavidR]

I have asked essexboy if he can get back to this topic.

[essexboy]

Could you re-run TDSSKiller please and when you get the following select delete:

\Device\Harddisk0\DR0 ( TDSS File System )

Then could you post a fresh OTL quick scan

run farbar service scanner



Tick "All" options.
Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.

Please copy and paste the log to your reply.

[adonia214]

Ok, did what you said.

When I did the first part, Avast went a little nuts and says it blocked a malicious threat and no further action was required. TDSS made a quarantine folder and moved some stuff into there.

Here are all the logs you requested. Had to attach, too many characters.

[essexboy]

How is the computer behaving now ?

[adonia214]

Well, it's acting ok, but these two weird files showed up on my desktop this morning.

They are both labeled desktop.ini, but have different contents. The first is:

[.ShellClassInfo]
LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21799

and the other:

[.ShellClassInfo]
LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21769
IconResource=%SystemRoot%\system32\imageres.dll,-183

They're both in notepad form. What do I do with these? Where did they come from? They appeared suddenly when I was cleaning up my desktop.

[essexboy]

They are system files .. So lets hide them now

Subject to no further problems   

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  

  :Commands
  [resethosts]
  [emptytemp]
  [Reboot]

• Then click the Run Fix button at the top
  
• Let the program run unhindered, reboot the PC when it is done

Remove ComboFix

• Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
  
• In the Run box, type in ComboFix /Uninstall (Notice the space between the "x" and "/") then click OK
  
  
  
  
• Follow the prompts on the screen
• A message should appear confirming that ComboFix was uninstalled

Run OTL and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

• Go to control panel
• Select folder options (Appearance > Folder options in category view)
• Select the View Tab.
• Under the Hidden files and folders heading select Do not show hidden files and folders.
  
• Click Yes to confirm.
• Click OK.

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

 Upgrading Java:

• Go to this site  and click Do I have Java
  
• It will check your current version and then offer to update to the latest version

SPRING CLEAN

To manually create a new Restore Point
 

• Go to Control Panel and select System
  
• Select System
  
• On the left select System Protection and accept the warning if you get one
  
• Select System Protection Tab
  
• Select Create at the bottom
  
• Type in a name i.e. Clean
• Select Create
  

Now we can purge the infected ones

• GoStart > All programs > Accessories > system tools
  
• Right click Disc cleanup and select run as administrator
  
• Select Your main drive and accept the warning if you get one
  
• For a few moments the system will make some calculations
• Select the More Options tab
  
• In the System Restore and Shadow Backups select Clean up
  
• Select Delete on the pop up
  
• Select OK
• Select Delete

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.  Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

• Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ?

Keep safe  :wave:

[adonia214]

You were amazing. Your instructions were so simple to follow and very thorough. Should I wait the 24 hours before I go ahead and remove everything or should I just go ahead and remove everything now?

[essexboy]

Remove it now I do not foresee any problems 

[adonia214]

Yes sir and I thank you for your service. I'll post back if any further issues. While it was a pleasure to be under your guidance, I do hope I don't need you again any time soon.

[adonia214]

I have done everything as instructed. I read the link about how I got infected and downloaded the firefox plug-ins that were recommended. I also went out and purchased my 10 year old his own computer because I'm pretty sure that's how this happened in the first place.

[essexboy]

Make sure it is well protected