Author Topic: Cannot reinstall....please help.  (Read 3352 times)

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tards

  • Guest
Cannot reinstall....please help.
« on: August 30, 2003, 02:02:57 AM »

I had Avast 4 Home installed on my XP Pro machine.  I uninstalled it using the avclear4 utility.  Now I cannot reinstall it!  I get "error 20000008 Not enough user rights to continue".  

The view setup log shows...

Started: 29.08.2003, 18:56:32
Operating system: WindowsXP ver 5.1, build 2600, sp 1.0 [Service Pack 1]
Computer WinName: GATEWAY6400
Computer DnsName: Gateway6400
Computer Ip Addr: 192.168.xxx.xxx
Registered User: Windows
Registered Company: Windows
Windows Net User: [deleted]
Default destination:C:\Program Files\Alwil Software\Avast4
Destination from admin.ini:C:\Program Files\Alwil Software\Avast4
Command line:
Cannot open reg. key:Software\Alwil Software\Avast\4.0
ERROR!:Cannot access registry HKLM\Software\ALWIL Software\TestSetup, error code: 5
ERROR:Not enough user rights to continue.

Any suggestions?
Thanks

tards

  • Guest
Re:Cannot reinstall....please help.
« Reply #1 on: August 30, 2003, 02:46:28 AM »
Oh yeah, I'm logging in using remote desktop connection as an administrator.  Not sure if that matters.

kubecj

  • Guest
Re:Cannot reinstall....please help.
« Reply #2 on: August 31, 2003, 12:40:48 AM »
Hi,

Can you manually create such a key (HKLM\Software\ALWIL Software\TestSetup) using a regedit, logged in using same credentials?