Author Topic: aswWebRepIE.dll crashes IE9  (Read 24000 times)

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Offline LazloInSF

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Re: aswWebRepIE.dll crashes IE9
« Reply #15 on: July 29, 2012, 11:15:28 PM »
If turning off a major selling-point piece of functionality in a product is the only way of getting the product to work what exactly is the point of installing the product??? Hate to rain on "admirer parade" but I expect things put out for public usage (even if free) to work without doing damage to my system or workflow environment (constant browser crashes tend to ruin trying to get things done) and I don't think that that is an unreasonable position.

Offline CraigB

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Re: aswWebRepIE.dll crashes IE9
« Reply #16 on: July 30, 2012, 07:47:41 PM »
If turning off a major selling-point piece of functionality in a product is the only way of getting the product to work what exactly is the point of installing the product??? Hate to rain on "admirer parade" but I expect things put out for public usage (even if free) to work without doing damage to my system or workflow environment (constant browser crashes tend to ruin trying to get things done) and I don't think that that is an unreasonable position.
There are bugs in all softwares from time to time so as already mentioned if you dont want the browser crashes inconveniencing your browsing disable webrep for the time being, its really not a big security issue not to have webrep which is probably why avast haven't rushed out a fix and the longer the fix takes to come the better as far as im concerned as it will benifit the program and the user in the long run with a much more stable product.

Offline HHTex

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Re: aswWebRepIE.dll crashes IE9
« Reply #17 on: August 01, 2012, 05:31:57 PM »
I disabled it and it is still crashing IE.

 Problem Event Name:   BEX
  Application Name:   iexplore.exe
  Application Version:   8.0.7600.16700
  Application Timestamp:   4cd23213
  Fault Module Name:   aswWebRepIE.dll
  Fault Module Version:   7.0.1456.418
  Fault Module Timestamp:   4ff31b8b
  Exception Offset:   0004d9fb
  Exception Code:   c0000417
  Exception Data:   00000000
  OS Version:   6.1.7600.2.0.0.256.48
  Locale ID:   1033
  Additional Information 1:   79a3
  Additional Information 2:   79a3341acaaf7e47041f0edd7b5e9467
  Additional Information 3:   8663
  Additional Information 4:   86633880258374ad9d4df993b11a719c

Offline CraigB

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Re: aswWebRepIE.dll crashes IE9
« Reply #18 on: August 01, 2012, 06:49:56 PM »
I disabled it and it is still crashing IE.

I dont see how it could crash IE if it is disabled correctly ??? but if so then uninstall webrep.

Offline baharizan

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Re: aswWebRepIE.dll crashes IE9
« Reply #19 on: August 02, 2012, 02:01:47 PM »
Faulting application iexplore.exe, version 8.0.6001.18702, faulting module aswwebrepie.dll, version 7.0.1456.418, fault address 0x0004d9fb.
OS:WIN XP SP3,2ghz,2gB (win patch all installed)
not always but 5:10 time when i fire up IE8

Offline wcatesjr

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Re: aswWebRepIE.dll crashes IE9
« Reply #20 on: August 02, 2012, 03:50:35 PM »
 Just recently switched all my personal computers to Avast.  I switched from AVG.  I have Win 7 & IE9 at home and my Laptop has Vista & IE9.  I purchased Avast Pro for home and have free on laptop.  I've been haveing the WebRep issue on both computers.  Random closures of IE on both machines.  One thing I did notice that was noteworthy - the tab that jams is always - if I'm not mistaken - the tab that isn't active.

I knew you could disable webRep but uninstall?  Uninstall Avast and  custom reinstall - deselect webrep??
« Last Edit: August 02, 2012, 04:00:17 PM by wcatesjr »

Offline HHTex

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Re: aswWebRepIE.dll crashes IE9
« Reply #21 on: August 02, 2012, 03:56:01 PM »
I disabled it and it is still crashing IE.

I dont see how it could crash IE if it is disabled correctly ??? but if so then uninstall webrep.

Yes it's still happening.  I've tried posting a screen shot but the board hangs when I try to upload the jpb.  How do I uninstall it?


« Last Edit: August 02, 2012, 04:00:23 PM by HHTex »

Offline CraigB

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Re: aswWebRepIE.dll crashes IE9
« Reply #22 on: August 02, 2012, 06:15:24 PM »
I disabled it and it is still crashing IE.

I dont see how it could crash IE if it is disabled correctly ??? but if so then uninstall webrep.

Yes it's still happening.  I've tried posting a screen shot but the board hangs when I try to upload the jpb.  How do I uninstall it?

To uninstall webrep go to Programs and features or remove programs and double click avast, when you get the popup click on change and untick webrep -browser protection ( simple  :))
« Last Edit: August 02, 2012, 06:19:51 PM by craigb »

Offline baharizan

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Re: aswWebRepIE.dll crashes IE9
« Reply #23 on: August 03, 2012, 08:43:04 AM »
after few hour i realize .aswWebRepIE.dll just fine with chrome,opera.....only IE...wonder Y..?if silverlight can be use with it full function with other browser it mean BYE_2 IE. >:(

Offline NightwingWV308

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Re: aswWebRepIE.dll crashes IE9
« Reply #24 on: March 08, 2014, 03:50:45 AM »
If by any chance you still have the crash dump file could you please upload to the avast ftp server, i also thought igor mentioned this problem had been solved in a vps update but noticed this yesterday myself again but i accidently deleted the file instead of zipping it :-[ ::)

I realize this is over a year old, BUT apparently the problem still isn't fixed...or it became a NEW (though identical) problem with Internet Explorer 11.
I just finally upgraded my computer last week from Windows XP and IE8 to Windows 7 and Internet Explorer 11, and that's when it started. I NEVER had a single problem caused by Webrep in IE 8, but now the only way I can find to keep IE 11 from crashing is by disabling the Webrep. Here is just one (of dozens) of error reports of Webrep causing IE 11 to crash:

Faulting application name: iexplore.exe, version: 11.0.9600.16518, time stamp: 0x52f347b2
Faulting module name: aswWebRepIE.dll, version: 9.0.2013.75, time stamp: 0x52d6c48c
Exception code: 0xc0000005
Fault offset: 0x0001555c
Faulting process id: 0x954
Faulting application start time: 0x01cf3a1f393e4c58
Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe
Faulting module path: C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
Report Id: 789eff78-a612-11e3-b503-b280ff9c5076


Avast was fully updated after the clean-install of Windows 7, and I also need to mention that this problem does NOT exist in FireFox, Google Chrome or Opera Browsers. Of course Microsoft keeps referring me back to Avast for answers, even though I have a feeling that this might be a problem with Internet Explorer (all versions above IE8). Can we maybe get them to admit it after what....4 years now? Or has anyone found a "fix" for this by now? (Preferably a "fix" OTHER THAN using only FireFox, Google Chrome or Opera or disabling or uninstalling the Avast Webrep...which does eliminate the problem but is not really a good solution since Webrep is actually a nice, helpful feature when it's not crashing the browser.) 

Offline bob3160

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Re: aswWebRepIE.dll crashes IE9
« Reply #25 on: March 08, 2014, 05:06:57 PM »
@NightwingWV308,
You could give the latest beta version a try.
http://forum.avast.com/index.php?topic=147290.0
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v20H2 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.7.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq