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Author Topic: Avast is Blocking my website, what should I do?  (Read 16289 times)

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Offline polonus

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Re: Avast is Blocking my website, what should I do?
« Reply #30 on: August 30, 2012, 12:51:59 AM »
Hi BANDiT600,

Everything seems fine now,

Stay safe and secure,

polonus
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ckike

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Re: Avast is Blocking my website, what should I do?
« Reply #31 on: August 30, 2012, 01:17:36 AM »
Quote from: DavidR on August 29, 2012, 11:26:09 PM
If you scanned using the sites above http://sitecheck.sucuri.net/scanner/ and http://urlquery.net/ and they also come up clean then reported it as outlined in my Reply #1 above.

I see nothing reported on Sucuri SiteCheck or URLQuery.net.

However, it looks like your host has other domains on this IP address so it could be that one or more of those is infected and the IP address is blocked, which effects your domain.

Hi David, in that host there's only One domain... so how can that be happening, please help!!!

Thanks
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Online DavidR

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Re: Avast is Blocking my website, what should I do?
« Reply #32 on: August 30, 2012, 02:06:36 AM »
Use the URLQuery.net and you will see there are other domains associated to the IP.
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Online DavidR

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Re: Avast is Blocking my website, what should I do?
« Reply #33 on: August 30, 2012, 02:09:13 AM »
Quote from: polonus on August 30, 2012, 12:51:59 AM
Hi BANDiT600,

Everything seems fine now,

<snip>

Not sure who you are responding to no user of that name in this topic ?
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ckike

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Re: Avast is Blocking my website, what should I do?
« Reply #34 on: August 30, 2012, 04:13:36 AM »
Quote from: DavidR on August 30, 2012, 02:06:36 AM
Use the URLQuery.net and you will see there are other domains associated to the IP.

Hi David, this is what I get from my host provider:

That domain is not hosted on your machine or IP, or even on our network. Can you ask them to clarify? There is currently only one account on your VPS, and your VPS IPs are not shared, you have sole and complete control over every bit of content on the IPs assigned to your VPS. If you can get us further information from Avast as to why your site is blocked we can scan it further for you, but a malware and virus scan both came back perfectly clean on your account.

Any help would be appreciated!
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Online DavidR

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Re: Avast is Blocking my website, what should I do?
« Reply #35 on: August 30, 2012, 02:21:29 PM »
As I said The information is available through the urlquery.net, that is where I got it. I don't know how they make the associations, could be historic data on what may previously have been on it.

So I recommend that you use the contact form, if you haven't already done so and submit it for review and let avast review it again.
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Offline polonus

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Re: Avast is Blocking my website, what should I do?
« Reply #36 on: August 30, 2012, 03:43:05 PM »
Could have been a FP because of ls/index.php? refresh content...

polonus
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ckike

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Re: Avast is Blocking my website, what should I do?
« Reply #37 on: August 30, 2012, 04:58:23 PM »
Hi

Everything has been resolved, thanks to DavidR and Polonus!!!
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Online DavidR

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Re: Avast is Blocking my website, what should I do?
« Reply #38 on: August 30, 2012, 05:05:35 PM »
You're welcome.
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