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Is anyone else having scan issues ?
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Topic: Is anyone else having scan issues ? (Read 2265 times)
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Avast_user1
Guest
Is anyone else having scan issues ?
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on:
July 21, 2012, 07:00:08 PM »
Hi I'm having scan issues I think I have a virus it won't update the definitions at all and when I try to scan it says n ot enough room to scan Could someone please tell me how I remove the virus if there is one ? It also says my licence is expired but I know it doesn't expire untill next April .
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Last Edit: July 21, 2012, 07:02:52 PM by Avast_user1
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Chris Thomas
Avast Evangelist
Super Poster
Posts: 1936
Christian Geek - aka 'born again' Geek
Re: Is anyone else having scan issues ?
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Reply #1 on:
July 21, 2012, 07:03:53 PM »
Is the date on your PC correct?
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Avast_user1
Guest
Re: Is anyone else having scan issues ?
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Reply #2 on:
July 21, 2012, 07:07:12 PM »
Yes I'm certain it is it also wont let me turn on the "scan" button or any button
It also says "the trial period has ended , I payed fro a year and its been 3 months
Can someone please help with this dilemma ?
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Last Edit: July 21, 2012, 07:47:25 PM by Avast_user1
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Para-Noid
Avast Evangelist
Starting Graphoman
Posts: 6699
Trust only what you test yourself!
Re: Is anyone else having scan issues ?
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Reply #3 on:
July 21, 2012, 09:15:42 PM »
Try a repair. Control Panel>Programs and Features/Uninstall>double click "avast">scroll to and click repair>reboot.
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Dell Inspiron, Win10x64--HP Envy Win10x64--Both systems Avast Free v17.9.2322, Comodo Firewall v8.2 w/D+, MalwareBytes v3.0, OpenDNS, Super Anti-Spyware, Spyware Blaster, MCShield, Unchecky, Vivaldi Browser and, various browser security tools.
"Look before you leap!" Use online scanners before you click on any link.
Cast
Sr. Member
Posts: 302
Re: Is anyone else having scan issues ?
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Reply #4 on:
July 22, 2012, 01:24:55 AM »
Did you insert the license file?
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Is anyone else having scan issues ?