avast: 800000cb.@ and 80000000.@ constant pop ups. need help removing them

[cadence]

Once again thanks for helping. I have followed your directions for the java update. Posted below is the FSS log and I have attached the otl fix log.

Farbar Service Scanner Version: 06-08-2012
Ran by Lok (administrator) on 09-08-2012 at 00:45:24
Running from "C:\Users\Lok\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============
wscsvc Service is not running. Checking service configuration:
The start type of wscsvc service is OK.
The ImagePath of wscsvc service is OK.
The ServiceDll of wscsvc service is OK.


Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is OK.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

[cadence]

i didn't uninstall java but once i updated it, it changed from java 6 to 7. is that right or normal?

[cadence]

I appreciate your help! Where are you oldman? I still don't know if my computer is clean...

[oldman]

Hi cadence,

Click your start button. Copy and paste the following line into the search box and hit enter.

services.msc


Locate the following service, Windows Security Center

• in the right hand panel click Restart
  
• Did the service start or did you recieve an error essage?

Do the same with Windows Updates.

[cadence]

Both of the services started without no problems... no error messages. What do i do next?

[oldman]

Hi cadence,

A couple of more scans to do. If they are clean we'll clean up the tools and send you on your way.

Next

You have this program installed, Malwarebytes' Anti-Malware (MBAM). Please update it and run a scan.

Open MBAM

• Click the Update tab
  
• Click Check for Updates
  
• If an update is found, it will download and install the latest version.
• The program will close to update and reopen.
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy&Paste the entire report in your next reply.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.



One more scan to check our handiwork.

As a Vista/Win7 user you will need to right click your browser icon and select "Run as Administrator" in order to run this scan.

• Do not use this instance of your browser for anything besides doing this scan
• When the scan is complete and the results saved, close that instance of your browser
• Open a new one the usual way and post the results in this topic.

*Note
It is recommended to disable onboard antivirus program and antispyware programs while performing scans so there are no conflicts and it will speed up scan time.
Please don't go surfing while your resident protection is disabled!
Once the scan is finished remember to re-enable your antivirus along with your antispyware programs.


Go here to run an online scannner from
ESET

(Note: You can use Internet Explorer or FireFox for this scan. If you use FireFox you will be asked to install an additional component. Please allow this.)

• Tick the box next to YES, I accept the Terms of Use.
  
• Click Start
  
• When asked, allow the activex control to install
  
• Disable your Antivirus software. You can usually do this with its Notfication Tray icon near the clock
  
• Click Start
  
• Make sure that the option "Remove found threats" is Unchecked, and the option "Scan unwanted applications" is  Checked.
  
• Click Scan.
  
• Wait for the scan to finish.
• When the scan completes, click List of found threats
  
• click Export to Text file and save the file to your desktop using a unique name, such as ESETScan.
  
• Include the contents of this report in your next reply

Note - when ESET doesn't find any threats, no report will be created.

• Push the back button.
  
• Push Finish
  
• Re-enable your Antivirus software.
  

Please post back with

• MBAM log
• ESET log if there was one.

Any problems?

[cadence]

Okay, I'm doing them right now.

[cadence]

I successfully updated MBAM. The scan came up clean. But ESET found one threat. I have attached the ESET log below. I have since re-enable avast antivirus.

MBAM log:

Malwarebytes Anti-Malware 1.62.0.1300
www.malwarebytes.org

Database version: v2012.08.10.03

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Lok :: LAPTOP [administrator]

8/9/2012 11:43:12 PM
mbam-log-2012-08-09 (23-43-12).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 211181
Time elapsed: 3 minute(s), 40 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

[oldman]

Hi cadence,

The ESET detection is a file we have quarantined and will be removed shorty along with the tools.

Everything else looks good so we'll clean up the tools now.

From your desktop, please delete, if present

• any notepads/logs that we created
• aswMBR.exe
• Farbar Service Scanner

Next

Click the Start button. Copy and paste the following line into the search box and click OK


Combofix /uninstall

Next

Open OTL then click the Clean Up button. You may get prompted by your firewall that OTL wants to contact the internet -  allow this.  A cleanup.txt will be downloaded, a message dialog will ask you if you want to proceed with the cleanup process, click Yes. This will do some clean up tasks and delete some of the tools you have downloaded plus itself.

I suggest you keep MBAM. Keep it updated and use it regularly.

Some Recommendations and prevention tips

Basic security consists of 1 antivirus program, 1 resident antispyware program, 1 on demand antispyware program and a firewall. Those you have now provided you are using a firewall. Windows 7 has a built in firewall which is pretty good when set up. You can find some very good information HERE .

You should also use Spyware Blaster to help immunize your computer.

 - SpywareBlaster will add a large list of programs and sites into your Internet Explorer
settings that will protect you from running and downloading known malicious programs.
 
OR

A guide to understanding and using the hosts file.

Learn how your Hosts file can protect you and how you can protect it.
Besides the Hosts file information, there are links to a very good updated hosts file, a host file manager. and some programs that can protect your hosts file.
HOSTS

Please read the info on disabling the DNS Client before installing a custom hosts file.

-Secure your Internet Explorer

From within Internet Explorer click on the Tools menu and then click on Options.

• Click once on the Security tab
• Click once on the Internet icon so it becomes highlighted.
• Click once on the Custom Level button.
• Change the Download signed ActiveX controls to Prompt
  
• Change the Download unsigned ActiveX controls to Disable
  
• Change the Initialize and script ActiveX controls not marked as safe to Disable
  
• Change the Installation of desktop items to Prompt
  
• Change the Launching programs and files in an IFRAME to Prompt
  
• Change the Navigate sub-frames across different domains to Prompt
  
• When all these settings have been made, click on the OK button.
  
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
  

Next press the Apply button and then the OK to exit the Internet Properties page.

- Make sure you have reset Windows Updates to your chosen option. Click your start button > Control Panel > System > Windows updates (lower left) > change settings

- Keep your antivirus program updated, as well as any other security programs you have.

-More tips and programs can be found HERE

 Please post back if you have any problems.

Take care