My best guess is that most new user that decides to purchase the "pro" version basically upgrades from an installed "Free" or "Trial" version.
For that to happen, a user must be happy about many points.
As for what I'M concern, I want PROMPT service.
When there is a bug, it must be quickly fixed. For an Anti-Virus... twice as quickly.
It show the company knows whats it's doing and that it stand behind their WHOLE product line.
AFTER 2 WEEKS of DOUBLE SOUNDING UPDATE ALERTS, I came here to see if I was alone with this problem.
Lo and behold there is a thread... What ??? Like me, people have been having this problem for 2 weeks now and, as I am not the first to complain in that thread, there is not a single post from anybody at Avast. Not even an acknowledgment. It's to a point that a "Good Samaritan" as taken upon himself to calm thing down and is, I like that one, offering a patch !!!
HELLLLLLLOo !
DOES Avast care enough about its free user to at least give a sign of life ?
Are you guys aware that there has been a problem for more that 2 weeks now ?
http://forum.avast.com/index.php?topic=101278.0It's 2 weeks old, It's 10 pages long, it has 135 replies, almost 4 thousand views and the "meter" is about to go ballistic.
MotherDawg
I do RPMs
I own crappy boxes
GNU/Linux 3.4.4-5.fc17.i686
It is appallingly obvious that our technology exceeds our humanity. -- Albert Einstein