Author Topic: Cannot Update  (Read 2122 times)

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Jalase

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Cannot Update
« on: July 29, 2012, 08:45:15 PM »
I have Avast Free (version 7.0.1426) and it says I have to update it. I have tried to update the new version (7.0.1456) but haven't succeed. The program is only 'formating' but nothing will happen. The update is jammed.
I have tried to remove the whole Avast, but it is impossible as well. What should I do ??

BR, Juuso Alasentie, Finland

Offline DavidR

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Re: Cannot Update
« Reply #1 on: July 29, 2012, 09:23:03 PM »
Try a repair of avast:
XP - Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button and select Repair, click next and follow.

Vista, win7 - Control Panel, Programs & Features, uninstall a program, select 'avast! Anti-Virus,' click the Uninstall/Change and select Repair, click next and follow.

You may need to reboot after the repair.

Then try a manual program update again.
-
If that gives any errors it may be best to try a clean install of avast 7.0.1456, more on that depending on the outcome of the Repair and manual update attempt.

Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.11.2500 (build 21.11.6809.528) UI 1.0.683/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

james johnson

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can not get avast free to work says win 32 not a valid file
« Reply #2 on: July 29, 2012, 11:38:34 PM »
how do i get the avast installer to work say not a valid win32 file

Offline DavidR

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Re: Cannot Update
« Reply #3 on: July 30, 2012, 12:15:41 AM »
- Please start a New Topic of your own here http://forum.avast.com/index.php?board=2.0 (click the New topic button at the top of the page see image) as this is unrelated to the original subject and will just confuse the topic and we will try to help.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.11.2500 (build 21.11.6809.528) UI 1.0.683/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security