Help, URL:Mal

[znidaric]

Hello,

I've got some problem.

avast! is reporting me every minute message about URL:MAL with this informations:

Infection Details
URL:   hXXp://zvqlxwlw.cn/3441038185?w
Process:   C:\Windows\System32\svchost.exe
Infection:   URL:Mal

Can you please tell me what to do because its alittle bit annoying that i got pop-up every minute.

Thanks,

znidaric

[DavidR]

Please 'modify' your post change the URL from http to hXXp, to break the link and avoid accidental exposure to suspect sites, thanks.

This needs further analysis by a malware removal specialist:
Go to this topic http://forum.avast.com/index.php?topic=53253.0 for information on Logs to assist in cleaning malware. Use the information about getting and using the tools and attach the logs here, not in the LOGS topic.

[znidaric]

MBAM LOG:

Malwarebytes Anti-Malware 1.62.0.1300
www.malwarebytes.org

Različica baze: v2012.07.30.11

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 8.0.7601.17514
Rok :: ROK-PC [skrbnik]

7/31/2012 1:17:32 AM
mbam-log-2012-07-31 (01-17-32).txt

Tip pregleda: Hitri pregled
Možnosti pregleda omogočene: Spomin | Zagon | Register | Datotečni sistem | Hevristika/Dodatno | Hevristika/Shuriken | PUP | PUM
Možnosti pregleda onemogočene: P2P
Preverjenih objektov: 210521
Pretečen čas: 2 minut, 45 sekund

Odkritih spominskih procesov: 0
(Ni bilo najdenih zlonamernih objektov)

Odkritih spominskih modulov: 0
(Ni bilo najdenih zlonamernih objektov)

Odkritih ključev registra: 1
HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Live Security Platinum (Rogue.LiveSecurityPlatinum) -> Poslano v karanteno in uspešno izbrisano.

Odkritih vrednosti registra: 0
(Ni bilo najdenih zlonamernih objektov)

Odkritih vnosov v register: 3
HKLM\SOFTWARE\Microsoft\Security Center|AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Slab: (1) Dober: (0) -> Poslano v karanteno in uspešno popravljeno.
HKLM\SOFTWARE\Microsoft\Security Center|FirewallDisableNotify (PUM.Disabled.SecurityCenter) -> Slab: (1) Dober: (0) -> Poslano v karanteno in uspešno popravljeno.
HKLM\SOFTWARE\Microsoft\Security Center|UpdatesDisableNotify (PUM.Disabled.SecurityCenter) -> Slab: (1) Dober: (0) -> Poslano v karanteno in uspešno popravljeno.

Odkritih map: 0
(Ni bilo najdenih zlonamernih objektov)

Odkritih datotek: 1
C:\Windows\Installer\{388c86d6-fdf3-8af6-1a57-66330f6a0d41}\n (Trojan.Sirefef) -> Poslano v karanteno in uspešno izbrisano.

(konec)

--------------------------------------------------------------------------------------------------------------------
 
Other logs attached.  (OTL created only OTL.txt (no Extras.txt)

--------------------------------------------------------------------------------------------------------------------

After MAMB removing and restarting I didn't get any messages about  URL:Mal, but I got message:



With name 80000000.@ or 80000000cb.@
---------------------------------------------------------------------------------------------------------------------

[DavidR]

If you can also attach the OTL extras.txt file.

It may be a little time before a malware removal specialist can look over your logs (time zone, 10:40am in the UK and availability of the volunteers).

A malware removal specialist has been informed of your topic.

[znidaric]

OTL didn't create extras file, so I cannot upload it.

[DavidR]

OK, if you have run OTL before then it only does it once, if not, not much can be done about that.

[znidaric]

I run it 2 times because extras wasn't created first time and I was thinking something is wrong and then run scan again.

[essexboy]

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  
  

  :Files
  ipconfig /flushdns /c
  C:\Windows\Installer\{388c86d6-fdf3-8af6-1a57-66330f6a0d41}
  C:\Users\Rok\AppData\Local\{388c86d6-fdf3-8af6-1a57-66330f6a0d41}
  
  :Commands
  [purity]
  [resethosts]
  [emptytemp]
  [CREATERESTOREPOINT]
  [Reboot]
• Then click the Run Fix button at the top
  
• Let the program run unhindered, reboot the PC when it is done
• Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

THEN

Download and Install Combofix
 
Download ComboFix from one of the following locations:
Link 1
Link 2
 
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
 
* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

• Double click on ComboFix.exe & follow the prompts.
  
• Accept the disclaimer and allow to update if it asks

• When finished, it shall produce a log for you.
• Please include the C:\ComboFix.txt in your next reply.[/b]
  

Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3.  If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.


Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

[znidaric]

Here are OTL log and ComboFix logs that you required.

EDIT: I don't get any reports from avast! about malaware anymore. Computer is running smooth.

[essexboy]

Could you confirm that windows updates works

Subject to no further problems   

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  

  :Commands
  [resethosts]
  [emptytemp]
  [Reboot]

• Then click the Run Fix button at the top
  
• Let the program run unhindered, reboot the PC when it is done

Remove ComboFix

• Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
  
• In the Run box, type in ComboFix /Uninstall (Notice the space between the "x" and "/") then click OK
  
  
  
  
• Follow the prompts on the screen
• A message should appear confirming that ComboFix was uninstalled

Run OTL and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

• Go to control panel
• Select folder options (Appearance > Folder options in category view)
• Select the View Tab.
• Under the Hidden files and folders heading select Do not show hidden files and folders.
  
• Click Yes to confirm.
• Click OK.

SPRING CLEAN

To manually create a new Restore Point
 

• Go to Control Panel and select System
  
• Select System
  
• On the left select System Protection and accept the warning if you get one
  
• Select System Protection Tab
  
• Select Create at the bottom
  
• Type in a name i.e. Clean
• Select Create
  

Now we can purge the infected ones

• GoStart > All programs > Accessories > system tools
  
• Right click Disc cleanup and select run as administrator
  
• Select Your main drive and accept the warning if you get one
  
• For a few moments the system will make some calculations
• Select the More Options tab
  
• In the System Restore and Shadow Backups select Clean up
  
• Select Delete on the pop up
  
• Select OK
• Select Delete

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.  Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

• Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ?

Keep safe  :wave:

[znidaric]

Windows updates works.

Computer is running without any problems.

Thanks for your recommendations and thanks for your help.

[essexboy]

My pleasure