Author Topic: PROBLEMAS NA ATUALIZAÇÃO  (Read 2289 times)

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Offline juniowr

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PROBLEMAS NA ATUALIZAÇÃO
« on: August 02, 2012, 03:43:40 AM »
Ja faz um mes que nao estou conseguindo atualizar o meu avast free versão 7.0.1426.0 e as definições de vírus versão 120702-1

não consigo atualizar nenhum dos dois

alguem pode me ajudar?

Online Lisandro

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Re: PROBLEMAS NA ATUALIZAÇÃO
« Reply #1 on: August 02, 2012, 04:05:14 AM »
Desinstale, reinicie, instale novamente, reinicie, registre e atualize o seu avast.
The best things in life are free.

Offline juniowr

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Re: PROBLEMAS NA ATUALIZAÇÃO
« Reply #2 on: August 03, 2012, 05:39:30 AM »
amigo... eu ja tentei de tudo e não consigo remover.. o que faço?

Online Lisandro

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Re: PROBLEMAS NA ATUALIZAÇÃO
« Reply #3 on: August 04, 2012, 01:03:11 AM »
Pode me seguir em inglês?

1. Download the latest version of avast! Uninstall Utility and save it.
2. Download the latest avast! version and save it.
3. (Optional) If you want, save your avast! settings for later restoration (Settings > Maintenance > Back up).
4. Uninstall avast from Control Panel (if possible). If, for any reason, you can't run it, try booting in Safe Mode and doing it from there. Anyway, boot after that.
5. Run the avast! Uninstall Utility saved on 1 in Safe Mode. Boot after you've run it. Repeat this for any major avast! version you have ever installed/upgraded in your computer.
6. Install avast! using the setup saved on 2. Boot.
7. Register your free copy or add the license key for Pro. Or even upgrade your key from old versions.
8. Check and post the results. If, for any reason, you did not solve, try doing the step 3 in Safe Mode anyway.
The best things in life are free.