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Author Topic: Avst 7 problem  (Read 5727 times)

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ty4o

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Avst 7 problem
« on: August 04, 2012, 08:15:11 PM »
Hello, I installed Avast! free version but when I bought licence then after update I restarted my PC to allow Avast! upgrade to Pro I mean IS. When I logged on Avast! blocked my internet i could not access any internet access.
Does anyone know how to fix this? please help. Thank you!
« Last Edit: August 04, 2012, 08:59:56 PM by ty4o »
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Offline Asyn

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Re: Avst 7 problem
« Reply #1 on: August 04, 2012, 08:17:04 PM »
- Which avast!..?? (Free/Pro/IS)
- Which version..??
- OS..?? (32/64 Bit..? - which SP..?)
- Other security related software installed..??
- Which AV did you use before avast!..??
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

ty4o

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Re: Avst 7 problem
« Reply #2 on: August 04, 2012, 08:24:36 PM »
avast! 7 free version then upgraded to Pro IS version after upgrading I had this problem.
My OS is Windows 7 home premium 64 bit operating system.
I used Vipre internet security before Avast!
« Last Edit: August 04, 2012, 09:00:18 PM by ty4o »
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Offline Asyn

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Re: Avst 7 problem
« Reply #3 on: August 04, 2012, 08:41:17 PM »
1. Download avast! Pro Antivirus: http://files.avast.com/iavs5x/avast_pro_antivirus_setup.exe
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed avast! versions..!!)
3. Reinstall avast! with the downloaded installer from point 1.
4. Reboot.
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

ty4o

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Re: Avst 7 problem
« Reply #4 on: August 04, 2012, 08:58:39 PM »
Sorry I meant avast! 7 IS
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Offline Asyn

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Re: Avst 7 problem
« Reply #5 on: August 04, 2012, 09:01:57 PM »
OK, no problem... ;)

1. Download avast! Internet Security: http://files.avast.com/iavs5x/avast_internet_security_setup.exe
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed avast! versions..!!)
3. Reinstall avast! with the downloaded installer from point 1.
4. Reboot.
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

ty4o

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Re: Avst 7 problem
« Reply #6 on: August 04, 2012, 10:05:37 PM »
:/ It did not work I had same problem
« Last Edit: August 04, 2012, 10:08:42 PM by ty4o »
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Offline schmidthouse

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Re: Avst 7 problem
« Reply #7 on: August 04, 2012, 10:43:21 PM »
Quote from: ty4o on August 04, 2012, 08:24:36 PM
avast! 7 free version then upgraded to Pro IS version after upgrading I had this problem.
My OS is Windows 7 home premium 64 bit operating system.
I used Vipre internet security before Avast!

Just a thought. You may have remnants of the Vipre IS installation.
Make sure you use the developers removal tool(Clean up) and then try the previous instructions to install Avast again. :)
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Offline Para-Noid

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Re: Avst 7 problem
« Reply #8 on: August 04, 2012, 10:45:52 PM »
Did you uninstall Vipre Internet Security? If you did how did you uninstall it? Did you use CCleaner to clean-up left overs?  ???
http://filehippo.com/download_ccleaner/  :)

Rats, I was not quite quick enough.  >:(
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Dell Inspiron, Win10x64--HP Envy Win10x64--Both systems Avast Free v17.9.2322, Comodo Firewall v8.2 w/D+, MalwareBytes v3.0, OpenDNS, Super Anti-Spyware, Spyware Blaster, MCShield, Unchecky, Vivaldi Browser and, various browser security tools.

"Look before you leap!" Use online scanners before you click on any link.

ty4o

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Re: Avst 7 problem
« Reply #9 on: August 04, 2012, 10:53:50 PM »
I still have Vipre IS
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Offline DJBone

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Re: Avst 7 problem
« Reply #10 on: August 04, 2012, 11:04:05 PM »
Do you still have installed Vipre IS??

DJBone
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Offline schmidthouse

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Re: Avst 7 problem
« Reply #11 on: August 04, 2012, 11:18:03 PM »
Quote from: ty4o on August 04, 2012, 10:53:50 PM
I still have Vipre IS

Installing and running (2) two IS programs is not recommended and  can result in system errors and malfunctioning programs. ???
Uninstall one of the IS programs. :)

Edit: preferably Vipre. ;) ;D
« Last Edit: August 04, 2012, 11:21:55 PM by schmidthouse »
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ty4o

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Re: Avst 7 problem
« Reply #12 on: August 05, 2012, 02:05:31 PM »
I still have same problem =[ can't connect to internet with avast! 7 IS when I buy a licence this problem starts but when its on 30 day trial its fine.
« Last Edit: August 05, 2012, 02:15:40 PM by ty4o »
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