Does Avast have any support?

[ambrit]

I have been trying to contact Avast urgently. I have tried Sales, Technical Support using Urgent and Emergency criteria. I have received emails every time to say they will contact me but 3 weeks on I have not had any response.

This is bringing us massive problems to my business!

I have had only ONE response acknowledging the problem and saying it is being fixed and that was 3 weeks ago. Nothing since. That was from Tomas Princ, IT Manager

What should I do now?

John Fligg

[igor]

I believe there's a queue of the emails to be processed, according to the date they were received. By "pinging" again and again, you basically move yourself backwards in the queue, because your email has "just been received".

Besides, honestly, you didn't really supply any useful information; "causing havoc with our e-mails" doesn't explain much.
The Outlook plugin will be enabled when ready; the Mail Shield should do its work in between.