Author Topic: Weird error  (Read 3576 times)

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Offline jvidal

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Weird error
« on: August 04, 2012, 04:59:42 AM »
Hi!

Today, when I came back home I went to my PC and found the following message:
(see attached)
I had never seen this before. Looking the system tray, there were two avast icons, but obviously one disappeared when I hovered over it with the mouse pointer. Any clues? avast had never crashed before on my system.

Offline jvidal

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Re: Weird error
« Reply #1 on: August 04, 2012, 05:38:16 AM »
In case you're wondering, the message translates roughly as " The exception Unknown software exception (0x....) has occurred on location 0x..... Click on Ok to end this program"

Offline jvidal

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Re: Weird error
« Reply #2 on: August 04, 2012, 08:19:16 PM »
Wow!
Thank you VERY MUCH for all the answers!

Offline Asyn

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Re: Weird error
« Reply #3 on: August 04, 2012, 08:22:47 PM »
Well, you're providing little to none info... ;)

- Which avast!..?? (Free/Pro/IS)
- Which version..??
- OS..?? (32/64 Bit..? - which SP..?)
- Other security related software installed..??
- Which AV did you use before avast!..??
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline jvidal

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Re: Weird error
« Reply #4 on: August 05, 2012, 09:05:53 AM »
Ok, here you go:
Avast free, latest ver.
win7 x64 sp1, all updates and patches.
Phenom II x4 945, 3 ghz, 8 gb ddr3 ram, 300+ gb free hd space.
no other security progs installed and avast is the  only av ever installed.

Offline Asyn

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Re: Weird error
« Reply #5 on: August 05, 2012, 09:44:56 AM »
Do you get the error every time or was it just once..??
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline jvidal

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Re: Weird error
« Reply #6 on: August 06, 2012, 02:49:40 AM »
Just once, never before and never after (until now). It seems avast restarted itself and everything continued running fine.
My Pc's been running for almost two weeks straight (I never turn it off, only reboot if needed). Could be related.

bye!


Offline Asyn

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Re: Weird error
« Reply #7 on: August 06, 2012, 06:58:56 AM »
Probably just a glitch then.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0