Author Topic: Win32:Downloader-PKU Help  (Read 34923 times)

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SteveinMD

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Re: Win32:Downloader-PKU Help
« Reply #75 on: August 17, 2012, 05:34:15 PM »
Everything seems to be operating normally.  As I said before...You Guys Rock!

I'll see if I can find any other issues, but I think we're in good shape.

Offline essexboy

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Re: Win32:Downloader-PKU Help
« Reply #76 on: August 17, 2012, 08:14:29 PM »
Well it was a nice training experience for me  ;D

Offline mchain

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Re: Win32:Downloader-PKU Help
« Reply #77 on: August 17, 2012, 08:44:27 PM »
+1
Windows 10 Home 64-bit 22H2 Avast Premier Security version 24.1.6099 (build 24.1.88821.762)  UI version 1.0.797
 UI version 1.0.788.  Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.2.6105 (build 24.1.8918.827) UI version 1.0.801

SteveinMD

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Re: Win32:Downloader-PKU Help
« Reply #78 on: August 26, 2012, 10:39:07 PM »
I'm having trouble printing and I think it's related to the virus I had.  The print spooler does not start automatically even though it's set to automatic.  It seems to start when I do it manually, but applications don't see my installed printers but I can see them in Devices and Printers.  When I try to print my applications says to install a printer.

Offline essexboy

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Re: Win32:Downloader-PKU Help
« Reply #79 on: August 26, 2012, 10:47:09 PM »
There are several options here http://social.technet.microsoft.com/Forums/en-US/w7itproperf/thread/fd7f46d3-baa1-4a38-9ad3-dec5426d9297

Quote
Went directly to the directory suggested by Arthur_Li and I saw two files (00005.SHD and 00005.SPL) with creation date and time exactly the date and time the first time I had the printer error. I deleted the files and the Spooler Service ended stopping at his own.
This option looks like a good starting point


SteveinMD

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Re: Win32:Downloader-PKU Help
« Reply #80 on: August 26, 2012, 11:27:36 PM »
I deleted the files in the specified directory and it cleared up the problem.  Thank you, again!

Offline essexboy

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Re: Win32:Downloader-PKU Help
« Reply #81 on: August 26, 2012, 11:40:58 PM »
I love it when a plan comes together  ;D

Little Nut

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Re: Win32:Downloader-PKU Help
« Reply #82 on: October 25, 2013, 05:15:25 PM »
I was having the same Print Spooler issues after some massive infection probs, was completely unable to print anything... (Full scans with Avast and Malwarebytes removed all sorts of recent incursions)  But deleting the files in that location worked for me also!  yay!  Thanks bunches!