Author Topic: Avast! Antivirus, ANNOYING FALSE POSITIVES, please fix-it Avast!!!  (Read 5861 times)

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Offline avastin

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This is another case of the very annoying Avast! Antivirus, stupid FALSE POSITIVES. This type of fase positives scare people who don't now much about Computers and they end messing up their PCs, because Avast! is detecting Files that are 5 years old or older as viruses when they are not.  >:(

fwcsetup.exe
fwinfo.exe
fwupdate.exe

These executables are legitimate part of LG Firmware Autoupdate, The False Positives happened yesterday. This Files have been in my PC for more than 5 years, I have a LG DVD drive.

Yesterday, I checked them Online with Virustotal and the results are as follow:

fwcsetup.exe -- was detected by 2 engines between 44 as Win32:Malware-gen, by Avast and GData.

fwinfo.exe -- was detected by 2 engines between 44 as Win32:Malware-gen, by Avast and GData.

fwupdate.exe -- was detected by 2 engines between 44 as Win32:Malware-gen, by Avast and GData, and was also detected by 1 engine between 44 as TROJ_GEN.F47V0812, by TrendMicro-House Call.

Yesterday, I sent these files to Avast Labs. and told them to be False Positives, but with the new Virus Definitions of today morning, Avast! Antivirus still detect them as malware.

Avast please, fix-it!

Thanks,
Avastin.






Offline Asyn

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Re: Avast! Antivirus, ANNOYING FALSE POSITIVES, please fix-it Avast!!!
« Reply #1 on: August 13, 2012, 06:54:23 PM »
Please report possible FPs here: http://www.avast.com/contact-form.php?loadStyles
XP SP3 - Avast 10.2.2212.R2.RC2 - CIS 3.14 [FW/D+] - MBAM 1.75 [OD] - Firefox ESR 31.5 [NS/ABP/EHH/BP/SVC] - Thunderbird 31.5 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos):
https://forum.avast.com/index.php?topic=60523.0

Offline avastin

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Re: Avast! Antivirus, ANNOYING FALSE POSITIVES, please fix-it Avast!!!
« Reply #2 on: August 13, 2012, 06:59:11 PM »
Ok! thanks.  :)

Offline Asyn

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XP SP3 - Avast 10.2.2212.R2.RC2 - CIS 3.14 [FW/D+] - MBAM 1.75 [OD] - Firefox ESR 31.5 [NS/ABP/EHH/BP/SVC] - Thunderbird 31.5 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos):
https://forum.avast.com/index.php?topic=60523.0

Offline Pondus

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Re: Avast! Antivirus, ANNOYING FALSE POSITIVES, please fix-it Avast!!!
« Reply #4 on: August 13, 2012, 07:05:55 PM »
you can also report from avast chest....or was that how you send them?

if you have the files in avast chest?   right click the file in chest and upload as FP
if not in chest you can add manually (it will only be a copy of the file)



you may add a link to this topic
« Last Edit: August 13, 2012, 07:08:25 PM by Pondus »
Chief Wiggum: Uh, no, you got the wrong number. This is 9-1…2.


Offline polonus

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Re: Avast! Antivirus, ANNOYING FALSE POSITIVES, please fix-it Avast!!!
« Reply #5 on: August 13, 2012, 10:26:18 PM »
File is safe and stable, report a FP to avast as our friend, Pondus, says. See: http://www.backgroundtask.eu/Systeemtaken/taakinfo/12214/fwupdate.exe/
and http://www.runscanner.net/lib/fwupdate.exe.html

polonus
Cybersecurity is more of an attitude than anything else. Avast Evangelists.

Use NoScript, a limited user account and a virtual machine and be safe(r)!

Offline avastin

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Re: Avast! Antivirus, ANNOYING FALSE POSITIVES, please fix-it Avast!!!
« Reply #6 on: August 14, 2012, 03:09:10 PM »
Hi all!

Yes, I did reported the 3 Files from Avast! Chest.

The Virus Definitions from Avast have not been corrected yet.


Offline avastin

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Re: Avast! Antivirus, ANNOYING FALSE POSITIVES, please fix-it Avast!!!
« Reply #7 on: August 15, 2012, 03:41:16 AM »
Well, this is frustrating Avast! still flags these 3 Files as malware. >:(

How long does it take to Avast Labs. to correct this False Positives???

Is there any representative from Avast looking at this Forum?



Offline denics

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Re: Avast! Antivirus, ANNOYING FALSE POSITIVES, please fix-it Avast!!!
« Reply #8 on: August 15, 2012, 10:51:18 AM »
Hi, sorry for the delay. It'll be fixed in the next virus database update.
Denis Konopiský - avast! VirusLab | Android & Win32 malware | VPS Operations

Offline Asyn

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Re: Avast! Antivirus, ANNOYING FALSE POSITIVES, please fix-it Avast!!!
« Reply #9 on: August 15, 2012, 11:00:43 AM »
Hi, sorry for the delay. It'll be fixed in the next virus database update.

Denis, thanks for your input and welcome to the forum. ;)
OT: Nice avatar..!! :)
XP SP3 - Avast 10.2.2212.R2.RC2 - CIS 3.14 [FW/D+] - MBAM 1.75 [OD] - Firefox ESR 31.5 [NS/ABP/EHH/BP/SVC] - Thunderbird 31.5 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos):
https://forum.avast.com/index.php?topic=60523.0

Offline denics

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Re: Avast! Antivirus, ANNOYING FALSE POSITIVES, please fix-it Avast!!!
« Reply #10 on: August 15, 2012, 11:16:45 AM »
Denis, thanks for your input and welcome to the forum. ;)
OT: Nice avatar..!! :)

No problem :)
Thanks, graphic design is my hobby :)

Denis Konopiský - avast! VirusLab | Android & Win32 malware | VPS Operations