Trojan/malware--at wit's end!

[belbert]

As noted in the subject, I've defeated and dodged many viruses over the years but this on has me beat.  Attached are the logs as requested in the instructions.  OTL didn't send me any extras like it has in the past.  Please help!  b

[Pondus]

OTL didn't send me any extras like it has in the past.

it only does at first run, so if you had OTL there and run it before ?

[argus]

Hi belbert,


Step1


Re-run OTL.exe.

• Copy and paste the following text written inside of the quote box into the Custom Scans/Fixes box.
  
  

Code: [Select]


:OTL
O3 - HKU\S-1-5-21-3318865083-1207369654-51662389-1001\..\Toolbar\WebBrowser: (no name) - {D4027C7F-154A-4066-A1AD-4243D8127440} - No CLSID value found.

:Files
C:\Windows\Installer\{0303daf2-4cc5-2cc5-0c84-63f70696894d}
C:\Users\be\AppData\Local\{0303daf2-4cc5-2cc5-0c84-63f70696894d}
ipconfig /flushdns /c

:commands
[emptytemp]
[EMPTYFLASH]
[EMPTYJAVA]
[CLEARRESTOREPOINTS]



• Then click the Run Fix button at the top.
  
• Let the program run unhindered; it will reboot the system when it is done and open notepad with logreport. Attach here that logreport.

************

Step2


> Download ComboFix from here and save it to your Desktop.
If you are unsure how ComboFix works please read this guide carefully.
note: ComboFix must be downloaded to your Desktop.

> Temporarily disable your AntiVirus program.
If you are unsure how to do this please read this Instruction.

How to disable avast:

• Right-click on the avast! icon in the lower right corner of the screen and choose Open Avast! User Interface.
  
• In the window that opens on the top right corner, click Settings.
  
• In a new window that opens, choose the option Troubleshooting, Uncheck Enable avast! self-defense, and click OK.
  
  
• Right-click on the avast! icon in the lower right corner of the screen and select avast! shield controls .
  
• In the menu that appears, choose Disable Permanently. When you are prompted to turn off security, click Yes.

Note: Do not forget to turn on this option after the cleaning.



> Run ComboFix. Click on I Agree!
ComboFix will check if there is a newer version of ComboFix available.
Click Yes if prompted to download.
ComboFix will display DISCLAIMER OF WARRANTY ON SOFTWARE.
Click Yes to allow ComboFix to continue.
If Recovery Console is not installed, ComboFix will offer download & installation.
Click Yes to allow ComboFix to install Recovery Console.
Note:Do not mouse-click Combofix's window while it is running.


> When the tool is finished, it will produce a log report for you. (typical location: C:\ComboFix.txt )
  Attach log reports ( ComboFix.txt) back to topic.


Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.

[belbert]

OK.  This looks promising!  Attached are the files your requested.  Thank you.

[argus]

This looks promising!

Yes, PC is clean.

If you have no more problems, do the following:


It is necessary to uninstall the ComboFix :

• Click Start (or ) then Run.
  
  
  On Windows7 or Vista you may use Start Search field if Run is not available.
  
  
• In the line of text type in (Copy) the following:

Code: [Select]

ComboFix /Uninstall

Note that there is a space between " ComboFix " and " /Uninstall " .

• then click OK (or press Enter ).

Wait for the uninstall process is complete.

******


Run OTL and hit the CleanUp button.



Enable Avast

[belbert]

All actions complete--thanks for your help Argus you guys are the best!

Is there anything special aside running Avast that I need to do in the future to prevent this or these types of infections?

[argus]

Just take care of Internet and hold the system updated 

[belbert]

OK.  Thanks again.