Author Topic: FIREWALL WILL NOT ACTIVATE  (Read 4292 times)

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Offline bgbopper

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FIREWALL WILL NOT ACTIVATE
« on: August 13, 2012, 08:59:48 PM »
Hi Everyone!  I am a newby here but I have a problem with Avast Internet Security.

I have checked other threads which seem to have the same problem & they have been resolved but in my case Avast Firewall will not function.

I have uninstalled and reinstalled (three times) using Avast's own "clear" software but no joy.

I have gone to Control Panel & clicked uninstall a program & asked Avast to Repair itself and it shows you downloading & installing the Firewall and says it has completed successfully but it still does not work.

I have no other software that can stop the Avast firewall from working.

So why will Avast Firewall not work?

Any help is appreciated. Thanks.

Offline mhajicek

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Re: FIREWALL WILL NOT ACTIVATE
« Reply #1 on: August 13, 2012, 09:29:20 PM »
Hm,
when my avast firewall didnt work (it was "working", but no traffic was visible, it was just sitting there doing nothing), i also fixed it by complete avast reinstall, but between uninstall and install I also removed and reinstall all my network card drivers, just to be sure the whole "chain" is not messed somehow. Maybe its worth trying.....

Offline TerraX

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Re: FIREWALL WILL NOT ACTIVATE
« Reply #2 on: August 14, 2012, 01:45:31 AM »
Hello bgbopper,

- Which OS? (32/64 Bit - which SP)?
- Which program version (avast!)?
- Other security related software installed?
- Windows Firewall (XP) is out?
Win7 SP1 64bit / Avast Premier 2015 [10.2.2215] / MBAM Free / HijackThis / Firefox [NS, ABP] / Thunderbird

Offline mchain

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Re: FIREWALL WILL NOT ACTIVATE
« Reply #3 on: August 14, 2012, 01:52:12 AM »
Hello bgbopper,

- Which OS? (32/64 Bit - which SP)?
- Which program version (avast!)?
- Other security related software installed?
- Windows Firewall (XP) is out?
Very relevant questions here.  Other installed security related software (even if never run/trial software) can conflict, and Windows Firewall not running can have deleterious impact on Avast! Firewall.  Is Windows Firewall working/running?  Error codes?
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Offline bgbopper

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Re: FIREWALL WILL NOT ACTIVATE
« Reply #4 on: August 15, 2012, 06:39:21 PM »
Hi Everyone and thank you for all your replies.

I have Windows7 ultimate 32 bit and I have no other firewall software except Windows own.

I do have WinPatrol which I uninstalled and it was the same "Unable to start Firewall".

I have the Avast Internet Security which according to the download page on Avast website had the Firewall box ticked as included with the software.

I had no other error codes or numbers. I hope I can get it working somehow!

Reading the reply which mentions Network Drivers I remembered my internet connection being stopped and when I did a troubleshoot via Network Connections it did tell me the Local Internet Connection Driver had stopped but please forgive me as I am a newby, what Network Drivers should I remove?

I have still not got the Firewall working but what I have noticed is in Device Manager the following drivers are "not working" and may be connected to the Firewall problem. I do not know so that is why I am hoping someone will help me solve it. There are 3 drivers:

1) Microsoft ISATAP Adapter
2) Microsoft ISATAP Adapter #2
3) Teredo Tunneling Pseudo-Interface

are those the one's stopping the Firewall?

Thanks for all your help it is appreciated.
« Last Edit: August 17, 2012, 07:32:10 PM by bgbopper »

Offline bgbopper

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Re: FIREWALL WILL NOT ACTIVATE
« Reply #5 on: August 23, 2012, 02:01:21 PM »
Just letting everyone know that there was a Avast Update which included the Firewall component & it has corrected all the problems I had with trying to get the Firewall working.

There must have been a bug which has been killed off.

Thanks for all the replies. My pc is at last secure.

Offline mchain

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Re: FIREWALL WILL NOT ACTIVATE
« Reply #6 on: August 24, 2012, 05:42:24 AM »
Glad you were able to fix it.   ;D

Any other problems, do not hesitate to come here for assistance.  We have a lot of very tech savvy people volunteering their time here for anyone who needs it. 
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