Author Topic: Shield's?  (Read 8736 times)

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EchoNightray

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Shield's?
« on: August 16, 2012, 07:40:28 AM »
I think this might be the right place to post this..? o.o
Cant turn on; “ File System Shield “, “ IM Shield “, or “ P2P Shield “ on my Free Antivirus by Avast. What do I do? I have the account setup and everything, but when I click on “ Turn on “.. Nothing happens.
And if i try to log on to the Internet, after a while.. everything starts to like freeze. And i'm forced to push the button on the tower to shut it off. What is happening?

Offline Asyn

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Re: Shield's?
« Reply #1 on: August 16, 2012, 07:48:34 AM »
Repair avast!:
1. Control Panel -> Add/Remove programs -> avast!
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

EchoNightray

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Re: Shield's?
« Reply #2 on: August 16, 2012, 07:59:12 AM »
Repair avast!:
1. Control Panel -> Add/Remove programs -> avast!
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.

Control on my computer? Or on the AVAST? Because i'm not seeing a " Add / Remove Programs " tab on the AVAST. I see a Summary, Scan Computer, Real time Shields, Additional Protection, Maintenance, and Market.
« Last Edit: August 16, 2012, 08:01:25 AM by EchoNightray »

Offline Asyn

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Re: Shield's?
« Reply #3 on: August 16, 2012, 08:02:48 AM »
- OS..?? (32/64 Bit..? - which SP..?)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

EchoNightray

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Re: Shield's?
« Reply #4 on: August 16, 2012, 08:07:15 AM »
- OS..?? (32/64 Bit..? - which SP..?)

... I have no clue what those numbers mean. o.o
xD

Offline Asyn

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Re: Shield's?
« Reply #5 on: August 16, 2012, 08:21:26 AM »
Which operating system are you using..??
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

EchoNightray

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Re: Shield's?
« Reply #6 on: August 16, 2012, 08:31:09 AM »
Which operating system are you using..??

Internet Explorer, and it has a 64-bit next to it.

Offline Asyn

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Re: Shield's?
« Reply #7 on: August 16, 2012, 08:35:49 AM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

EchoNightray

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Re: Shield's?
« Reply #8 on: August 16, 2012, 08:42:15 AM »

Offline Asyn

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Re: Shield's?
« Reply #9 on: August 16, 2012, 08:46:07 AM »
OK, here are the instructions from Dave for W7, hope you understand them better. ;)

Quote
Vista, win7 - Control Panel, Programs & Features, uninstall a program, select 'avast! Anti-Virus,' click the Uninstall/Change and select Repair, click next and follow.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

EchoNightray

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Re: Shield's?
« Reply #10 on: August 16, 2012, 09:04:15 AM »
OK, here are the instructions from Dave for W7, hope you understand them better. ;)

Quote
Vista, win7 - Control Panel, Programs & Features, uninstall a program, select 'avast! Anti-Virus,' click the Uninstall/Change and select Repair, click next and follow.

Thanks for the help, Asyn!  :)  8)
I got it ready to be restarted now.  8)

Offline Asyn

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Re: Shield's?
« Reply #11 on: August 16, 2012, 09:08:16 AM »
Thanks for the help, Asyn!  :)  8)

You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0