Author Topic: Trojans, malware...Seriously infected I think...  (Read 67083 times)

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Offline essexboy

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Re: Trojans, malware...Seriously infected I think...
« Reply #30 on: August 17, 2012, 04:31:31 PM »
Delete both copies of combofix from your desktop

Then download a fresh copy please

Ulrazagul

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Re: Trojans, malware...Seriously infected I think...
« Reply #31 on: August 17, 2012, 04:41:29 PM »
Ok im donwloading it and will now run it.

Ulrazagul

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Re: Trojans, malware...Seriously infected I think...
« Reply #32 on: August 17, 2012, 05:06:20 PM »

My computer is really really slow...im writing from another one...the google chrome was so slow...and basically seems like ComboFix has crashed, it's exactly like it is in the image below, unless the loading bar which is a little bit behind...

And I can't even run ctrl-alt-del....

Do I turn off the computer on the button?




Ulrazagul

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Re: Trojans, malware...Seriously infected I think...
« Reply #33 on: August 17, 2012, 05:10:27 PM »
Well, waited and everything seems to be back to normal. it did the HIV-Backup thing...Still running...

Ulrazagul

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Re: Trojans, malware...Seriously infected I think...
« Reply #34 on: August 17, 2012, 05:17:03 PM »
Sorry about the multiple posts  :-[ but ComboFix finished...but the thing is I can't find any log and now appeared a blue window that loos like a command line  ??? .... What am I doing wrong?!?! :/

the only thing I see related to ComboFix in C:\ is a computer screen named ComboFix and something called QooBox
« Last Edit: August 17, 2012, 05:27:08 PM by Ulrazagul »

Offline essexboy

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Re: Trojans, malware...Seriously infected I think...
« Reply #35 on: August 17, 2012, 08:47:32 PM »
Has the box disappeared now ... Did it say preparing log ?

How is the computer running now ?

Could you post  a screenshot of the Qoobox/quarantine folder

Ulrazagul

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Re: Trojans, malware...Seriously infected I think...
« Reply #36 on: August 17, 2012, 09:05:51 PM »
Has the box disappeared now ... Did it say preparing log ?

How is the computer running now ?

Could you post  a screenshot of the Qoobox/quarantine folder

1-the box closed but i dont think it said preparing log.

2-Pretty slow, took ages to open "My Computer"....I always thought that because my pc is old, it was slow,but perhaps it could be the virus..

3- That's inside the Qoobox, everything is empty unless the log/txt file which says  "-------- 2012-08-17 - 16:15:09  -------------" nothing else



Offline essexboy

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Re: Trojans, malware...Seriously infected I think...
« Reply #37 on: August 17, 2012, 09:15:50 PM »
OK lets do something a tad severe...

Download a fresh copy of Kaspersky
Disconnect from the internet
Ensure that you have your Kaspersky licence
Uninstall Kaspersky

Run OTL
Run Combofix

Reinstall Kaspersky and post the logs

Ulrazagul

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Re: Trojans, malware...Seriously infected I think...
« Reply #38 on: August 17, 2012, 10:40:41 PM »
OK lets do something a tad severe...

Download a fresh copy of Kaspersky
Disconnect from the internet
Ensure that you have your Kaspersky licence
Uninstall Kaspersky

Run OTL
Run Combofix

Reinstall Kaspersky and post the logs

Hey, Alright so I unninstalled Kaspersky, haven't reinstalled it again. Tried to run OTL still doesnt work...

Ran ComboFix, it worked!

Log attached.

Offline essexboy

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Re: Trojans, malware...Seriously infected I think...
« Reply #39 on: August 17, 2012, 11:23:26 PM »
Re-install Kaspersky now.

How is the computer behaving ? 

You have Babylon on your system so lets remove that next

 Download AdwCleaner from here to your desktop
Run AdwCleaner and select Delete



Once done it will ask to reboot, allow this
On reboot a log will be produced please attach that

Ulrazagul

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Re: Trojans, malware...Seriously infected I think...
« Reply #40 on: August 17, 2012, 11:26:22 PM »
Re-install Kaspersky now.

How is the computer behaving ? 

You have Babylon on your system so lets remove that next

 Download AdwCleaner from here to your desktop
Run AdwCleaner and select Delete



Once done it will ask to reboot, allow this
On reboot a log will be produced please attach that


The computer is faster than usual..I think...Oh while ComboFix was doing it's thing it asked for a update but the internet was off so it kept going.

I'll do what you say right away.

Ulrazagul

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Re: Trojans, malware...Seriously infected I think...
« Reply #41 on: August 17, 2012, 11:49:45 PM »
There you go...Adwcleaner log attached.

Offline essexboy

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Re: Trojans, malware...Seriously infected I think...
« Reply #42 on: August 17, 2012, 11:58:31 PM »
Any outstanding problems ?

Ulrazagul

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Re: Trojans, malware...Seriously infected I think...
« Reply #43 on: August 18, 2012, 12:00:20 AM »
Everything seems pretty normal...before everything looked normal and I probably had this kind of malware and bad stuff computer for ages...Microsoft Essentials wasn't a good option for anti-virus I guess...So is it fixed?

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Re: Trojans, malware...Seriously infected I think...
« Reply #44 on: August 18, 2012, 12:19:43 AM »
Well it looks good from my side  ;D

Subject to no further problems   :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
    Quote
    :Commands
    [resethosts]
    [emptytemp]
    [CLEARALLRESTOREPOINTS]
     [Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
Remove ComboFix
  • Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
  • In the Run box, type in ComboFix /Uninstall
     (Notice the space between the "x" and "/")
    then click OK



  • Follow the prompts on the screen
  • A message should appear confirming that ComboFix was uninstalled
Run OTL and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.
   Your Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

 Upgrading Java:
  • Go to this site  and click Do I have Java
  • It will check your current version and then offer to update to the latest version
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ?Keep safe  :wave: