« previous next »
Pages: [1]   Go Down

Author Topic: avast free version causes crash  (Read 2445 times)

0 Members and 1 Guest are viewing this topic.

slbran

  • Guest
avast free version causes crash
« on: August 16, 2012, 08:30:53 PM »
I have a new HP laptop with win 7 Home Premium and AMD E-300 processor. I tried twice to install and use Avast free version. Each time it caused the system to crash. I had to boot in safe mode and uninstall Avast.
Logged

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37547
  • Not a avast user
Re: avast free version causes crash
« Reply #1 on: August 16, 2012, 08:46:20 PM »
did you uninstall the Norton trail version that usually comes with HP before installing avast ?

and use norton removal tool to remove any leftover files that may conflict?
Logged

slbran

  • Guest
Re: avast free version causes crash
« Reply #2 on: August 17, 2012, 05:30:09 AM »
I did not uninstall Norton trail version. I will try that.

Thanks
Logged

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: avast free version causes crash
« Reply #3 on: August 17, 2012, 02:24:25 PM »
Quote from: slbran on August 17, 2012, 05:30:09 AM
I did not uninstall Norton trail version. I will try that.

Thanks
Go it quickly while your computer is working...
Logged
The best things in life are free.
Pages: [1]   Go Up
« previous next »