Author Topic: [IS]Unable to repair firewall  (Read 3250 times)

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dualben

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[IS]Unable to repair firewall
« on: August 19, 2012, 05:32:53 AM »
After i installed the IS successfully, the firewall said it was unable to turn it on.
So i use the repair tool, when it repairing the firewall, error shown.
I check the log file and find the following error lead to this problem, how to fix it?
Quote:

19.08.201211:13:18Reboot set by firewall
19.08.201211:13:18Deleted registry: SYSTEM\CurrentControlSet\Services\aswNdis2\ImagePath
19.08.201211:13:18Set registry: SYSTEM\CurrentControlSet\Services\aswNdis2\Parameters\ProgramFolder=\DosDevices\C:\Program Files\AVAST Software\Avast
19.08.201211:13:18Set registry: SYSTEM\CurrentControlSet\Services\aswNdis2\Parameters\DataFolder=\DosDevices\C:\ProgramData\AVAST Software\Avast
19.08.201211:13:18Starting service aswNdis2
19.08.201211:13:18Service aswNdis2 started, errcode: 0x00000000
19.08.201211:13:18Set registry: System\CurrentControlSet\Services\aswNdis\Parameters\ProgramFolder=\DosDevices\C:\Program Files\AVAST Software\Avast
19.08.201211:13:18Set registry: System\CurrentControlSet\Services\aswNdis\Parameters\DataFolder=\DosDevices\C:\ProgramData\AVAST Software\Avast
19.08.201211:13:32iphlpsvc.dll application currently holds the lock, try later.
19.08.201211:13:32NetCfgApi:InstallSpecifiedComponent returned 8004a024
19.08.201211:13:32aswNdis InstallSpecifiedComponent returned 0x8004A024
19.08.201211:13:32Other application currently holds the lock, try later.
19.08.201211:13:38iphlpsvc.dll application currently holds the lock, try later.
19.08.201211:13:38NetCfgApi:InstallSpecifiedComponent returned 8004a024
19.08.201211:13:38aswNdis InstallSpecifiedComponent returned 0x8004A024
19.08.201211:13:38Other application currently holds the lock, try later.
19.08.201211:13:44iphlpsvc.dll application currently holds the lock, try later.
19.08.201211:13:44NetCfgApi:InstallSpecifiedComponent returned 8004a024
19.08.201211:13:44aswNdis InstallSpecifiedComponent returned 0x8004A024
19.08.201211:13:44Other application currently holds the lock, try later.
19.08.201211:13:50iphlpsvc.dll application currently holds the lock, try later.
19.08.201211:13:50NetCfgApi:InstallSpecifiedComponent returned 8004a024
19.08.201211:13:50aswNdis InstallSpecifiedComponent returned 0x8004A024
19.08.201211:13:50Other application currently holds the lock, try later.
19.08.201211:13:56iphlpsvc.dll application currently holds the lock, try later.
19.08.201211:13:56NetCfgApi:InstallSpecifiedComponent returned 8004a024
19.08.201211:13:56aswNdis InstallSpecifiedComponent returned 0x8004A024
19.08.201211:13:56Other application currently holds the lock, try later.


dualben

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Re: [IS]Unable to repair firewall
« Reply #1 on: August 19, 2012, 05:35:13 AM »
I tried all the unstall tool for the previous anti-virus software to ensure it's clean. But this matter still occured. :-[

Offline Asyn

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Re: [IS]Unable to repair firewall
« Reply #2 on: August 19, 2012, 07:45:20 AM »
- OS..?? (32/64 Bit..? - which SP..?)
- Other security related software installed..??
- Which AV did you use before avast!..??
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

dualben

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Re: [IS]Unable to repair firewall
« Reply #3 on: August 19, 2012, 09:10:06 AM »
OS: Win7 32bit
previous:  Norton360 and Eset Smart Security

Offline Asyn

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Re: [IS]Unable to repair firewall
« Reply #4 on: August 19, 2012, 09:26:46 AM »
First, be sure to get rid of all remnants of your prior installed AVs.
-> https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=574
-> http://singularlabs.com/uninstallers/security-software/

Then follow instructions:
1. Download avast! Internet Security: http://files.avast.com/iavs5x/avast_internet_security_setup.exe
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed avast! versions..!!)
3. Reinstall avast! with the downloaded installer from point 1.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

dualben

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Re: [IS]Unable to repair firewall
« Reply #5 on: August 19, 2012, 09:32:40 AM »
Try all these before :-[

Offline Asyn

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Re: [IS]Unable to repair firewall
« Reply #6 on: August 19, 2012, 09:38:07 AM »
Is there any other security related software installed..??
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0