Url:mal

[essexboy]

OK I will now like to try a deep analysis scan there are two parts to this the AV scan and the analysis scan..  The main part I am interested in is the analysis..  So if the AV part takes too long then skip straight to the analysis

The analysis will be in a zip file so it will need to be uploaded to a file sharing site for me to collect

Download AVPTool from Here to your desktop 
   
Run the programme you have just downloaded to your desktop (it will be randomly named ) 
 
First we will run a virus scan  
 
Click the cog in the upper right 

 
 
Select down to and including your main drive, once done select the Automatic scan tab and press Start Scan 


 
Allow AVP to delete all infections found
Once it has finished select report tab (last tab)
Select Detected threats report from the left and press Save button
Save it to your desktop and attach to your next post
 
 
Now the Analysis
 
Rerun AVP and select the Manual Disinfection tab and press Start Gathering System Information 
 

 
On completion click the link to locate the zip file to upload and attach to your next post 
 

[garrick99]

I just took some screen grabs of the pop-ups to show you.
Basically anything that accesses the internet triggers this, but only randomly - sometimes they do, sometimes they dont. Will do the above now - thanks.

[essexboy]

Thanks for that ..  It now gives me a general area to look.. As before I was looking in the .net area 

[garrick99]

sometimes the process is svchost as well, i.e. its not always in the program files folder.

[garrick99]

Hi there, took quite a while to run, but didn't find anything!
Have attached the logs. Thanks.

[essexboy]

Could you upload the zip file in its entirety please to a file sharing site i.e.  Mediafire and post the sharing link as I do need the whole lot

[garrick99]

Hi essexboy, Im not sure how to share it on there.... sorry

[garrick99]

A-ha! Sorry about that. Heres the link:

http://www.mediafire.com/?r733q6evb3st91c

[essexboy]

• Re-run AVPTool 
• Select the Manual Disinfection tab and press Script execution
  
  
  
  
• Where it states  Insert text  script in the following box copy the below script and press Run script
  Copy from Begin until End
  
  
  
  

Code: [Select]

begin
SetAVZPMStatus(True);
SetAVZGuardStatus(True);
SearchRootkit(true, true);
 TerminateProcessByName('c:\program files (x86)\avg secure search\vprot.exe');
 TerminateProcessByName('c:\program files (x86)\avg\avg2012\avgtray.exe');
 TerminateProcessByName('avgrsa.exe');
 TerminateProcessByName('avgnsa.exe');
 TerminateProcessByName('avgemca.exe');
 TerminateProcessByName('avgcsrva.exe');
 DeleteFile('avgcsrva.exe');
 BC_DeleteFile('avgcsrva.exe');
 DeleteFile('avgemca.exe');
 BC_DeleteFile('avgemca.exe');
 DeleteFile('avgnsa.exe');
 BC_DeleteFile('avgnsa.exe');
 BC_DeleteFile('avgrsa.exe');
 DeleteFile('avgrsa.exe');
 DeleteFile('c:\program files (x86)\avg\avg2012\avgtray.exe');
 BC_DeleteFile('c:\program files (x86)\avg\avg2012\avgtray.exe');
 DeleteFile('c:\program files (x86)\avg secure search\vprot.exe');
 BC_DeleteFile('c:\program files (x86)\avg secure search\vprot.exe');
BC_ImportDeletedList;
BC_ImportAll;
ExecuteSysClean;
BC_Activate;
RebootWindows(true);
end.

• Your system will reboot on completion, if it does not please do so yourself   
• On completion please run another analysis scan and attach the zip file   

[garrick99]

Hi there, do you mean rerun the automatic scan or the system information scan? Is this just to shutdown AVG, as I can uninstall it.
Thanks

[essexboy]

System information scan... The removal is of AVG drivers that are still running and can cause problems

Are you still getting the alerts ?

[garrick99]

Hi there,
The pop-ups have stopped, I havent had any for a couple of days - I think everything seems to be fine?
The zip files here: http://www.mediafire.com/?r733q6evb3st91c

Cheers,
Ben

[essexboy]

Subject to no further problems   

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  

  :Commands
  [resethosts]
  [emptytemp]
  [Reboot]

• Then click the Run Fix button at the top
  
• Let the program run unhindered, reboot the PC when it is done

Remove ComboFix

• Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
  
• In the Run box, type in ComboFix /Uninstall (Notice the space between the "x" and "/") then click OK
  
  
  
  
• Follow the prompts on the screen
• A message should appear confirming that ComboFix was uninstalled

Run OTL and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

• Go to control panel
• Select folder options (Appearance > Folder options in category view)
• Select the View Tab.
• Under the Hidden files and folders heading select Do not show hidden files and folders.
  
• Click Yes to confirm.
• Click OK.

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

 Upgrading Java:

• Go to this site  and click Do I have Java
  
• It will check your current version and then offer to update to the latest version

SPRING CLEAN

To manually create a new Restore Point
 

• Go to Control Panel and select System
  
• Select System
  
• On the left select System Protection and accept the warning if you get one
  
• Select System Protection Tab
  
• Select Create at the bottom
  
• Type in a name i.e. Clean
• Select Create
  

Now we can purge the infected ones

• GoStart > All programs > Accessories > system tools
  
• Right click Disc cleanup and select run as administrator
  
• Select Your main drive and accept the warning if you get one
  
• For a few moments the system will make some calculations
• Select the More Options tab
  
• In the System Restore and Shadow Backups select Clean up
  
• Select Delete on the pop up
  
• Select OK
• Select Delete

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.  Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

• Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ?

Keep safe  :wave:

[garrick99]

Sorry for the slow reply...
Thanks very for all your help, still looking completely clean.
Thanks again.

[essexboy]

Glad to hear it