I've been having problems with McAfee and Windows 7 (I'm fighting through an issue right now where my copy of Windows 7 home premium 64 bit is suddenly not genuine), and was recommended Avast. I uninstalled McAfee, ran its MCR tool, rebooted the computer, and then installed Avast tonight. It did a scan and then rebooted my computer. When the computer came back on, Avast told me it was unsecured and not connected to an account. When I go to settings/account and tell it to connect to my account, it asks for my email address and password, then gives me another pop up that thanks me for setting up my account and gives me an icon to go to my avast account--but it won't connect to the account. When I click Fix now in the main window, it gives me a pop up asking for permission to make changes, but won't change the unsecured status, instead giving me a notice right below the unsecured icon telling me it needs to be connected to an account.
As this is a brand new installation from someone who is brand new to Avast, I have no clue what the problem is. Any suggestions?