thanks, folks. I copied the link to the dll from one of the old posts, and downloaded it to my desktop to email to my client, but I'm not sure I can walk him through it via email. I'll try one more time to get him to do the Add/Remove option. He claims there is no Repair button there. Can he do a repair from within the program itself? Seems like I saw a Repair button on an Avast screen, with an uninstall button too?
Thanks again.