I am so sorry that this is taking so long. Finally got it in safemode after trying to get it to work in regular windows, Then I thought I would copy and paste the info you said to put in the scan box. But of course, my computer was so slow I don't think it recognized the flash drive. So had to manually type in commands hoping and doublechecking to make sure they were accurate. It is now in the process of the scan. Actually just finished so now have to get the notepad reports to you--hopefully I can copy in safe mode and then transfer to this computer. I have another question. Could this computer be infected. I ran complete scans yesterday and nothing showed up buy my husband's facebook and hotmail account was hacked. We are trying to get the accounts back but naturally he couldn't remember all his answers to security questions, etc. OK going to try to post the results,