Author Topic: AEA - Connected to chest but cannot delete files  (Read 7286 times)

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HomeNet

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AEA - Connected to chest but cannot delete files
« on: August 30, 2012, 04:46:13 PM »
I'm having trouble with the chest when trying to manage PCs on my domain.  I can connect to the chest but I cannot delete the files within it.  The AEA server (2008 R2) has the Windows Firewall turned off.  The client PC (Win7 Pro) also has the Windows Firewall turned off.  The RPC service (RpcSs), which is the first thing I normally check for issues like this, is running.

Below is the error I get.
Code: [Select]
Deleting of selected files
------------------------------------------------------------------------------------------
Program will try to delete 2 selected file(s) from the Chest
FileID: 0000000001  Original file name: C:\Users\User\Desktop\virus_test.txt
FileID: 0000000002  Original file name: C:\Users\User\Desktop\virus_test.zip
------------------------------------------------------------------------------------------
Action was completed with errors!

MarKvi

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Re: AEA - Connected to chest but cannot delete files
« Reply #1 on: August 31, 2012, 04:00:22 PM »
Hello

Its verified bug, which will be fixed in the next version of AEA+managed clients.

Offline spi

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Re: AEA - Connected to chest but cannot delete files
« Reply #2 on: September 04, 2012, 08:05:31 AM »
@MarKvi, when the AEA next version will be release?
Windows 10 Pro 64-bit + avast Premium 11.1.2241
Network tools: Wireshark+CACE Pilot | Android Softphone + Grandstream UCM61xx | MI4i | Running Out of Time (1999)

MarKvi

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Re: AEA - Connected to chest but cannot delete files
« Reply #3 on: September 04, 2012, 10:08:05 AM »
We would like to have it ready this week or beginning of the next one..

Just to be more detailed about this issue - it also requires new version of managed client - release of the new version has not been set.. But we are working on it, to have it ready ASAP.

Offline Infratech Solutions

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Re: AEA - Connected to chest but cannot delete files
« Reply #4 on: September 04, 2012, 10:42:40 AM »
Great news!

Offline spi

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Re: AEA - Connected to chest but cannot delete files
« Reply #5 on: September 05, 2012, 03:36:02 AM »
Happy to hear that, Great News thanks MarKvi
Windows 10 Pro 64-bit + avast Premium 11.1.2241
Network tools: Wireshark+CACE Pilot | Android Softphone + Grandstream UCM61xx | MI4i | Running Out of Time (1999)

jimcameron

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Re: AEA - Connected to chest but cannot delete files
« Reply #6 on: September 11, 2012, 02:06:16 PM »
Long Path Tool helped me in this situation. http://DeleteLongFile.com

GabrielNar

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Re: AEA - Connected to chest but cannot delete files
« Reply #7 on: September 19, 2012, 01:11:05 AM »
i was also have the same problem
« Last Edit: September 19, 2012, 10:34:27 AM by GabrielNar »

siny

  • Guest
Re: AEA - Connected to chest but cannot delete files
« Reply #8 on: September 19, 2012, 07:56:20 AM »
PathToLong: not an option. Too expensive...

I can "Remote Desktop" into affected PCs and delete files manually for $0, but I would prefer not to ...

HomeNet

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Re: AEA - Connected to chest but cannot delete files
« Reply #9 on: October 04, 2012, 02:00:17 PM »
Was this ever fixed?  I recently upgrade AEA to 7.0.306 (Aug 2012) but I can't seem to find a changelog for it.  I found one post on here but the only thing I got out of it was the fact that Win8 is now supported.