Author Topic: I'm in trouble ?  (Read 2734 times)

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freuter

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I'm in trouble ?
« on: September 07, 2012, 01:38:08 PM »
I'd installed aVast!Internet-Security (in daily actl. Vers. 7.0.1466) as a registred User (with Lic.-File) on a brandnew Win/64 Pro System and after i'd updated all MS-Updates, installed my Software, i added a new internal S-ATA Harddrive as my internal BackUp-Device.

After the Restart, i'd saw that Windows found some new Hardware and searched for there drivers. After a short search, i regonized that Windows found those HDD as Drive D at first and in sencond they didn't found another Driver with the message "avast! Firewall NDIS Filter Miniport #92 Fehlgeschlagen"  and the Result "Die Gerätetreibersoftware wurde nicht installiert" (on  a german system, wich means in english: avast! Firewall NDIS Filter Miniport #92 failedand the second statement translated like Device driver software was not installed).

A short view into my aVast Controlcenter looks like everything worked well. There's also nothing specialy shown in my Windows Eventviewer - so, what's wrong and how i can go sure, that everything works well in the future too?!
… and please: don't kidding me - i just meant in front of this failure
… and also do n't josh "this failure" - i know that that "Windows" means just another word for "failure" ;-)

Any hints or suggestions?

Offline mikaelrask

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Re: I'm in trouble ?
« Reply #1 on: September 07, 2012, 05:43:25 PM »
hey I'm no expert but if you open up avast interface do you have a green v in it if so it should be no problem if not it could have happen something during the installation/upgrade of AIS.


if it is the latest statement usually a clean installation from scratch is a best solution for it.
Windows 8.1 amd a10-5700 64 bit
12 GB ram 1 tb hard drive. Avast 18, MBAM

Offline Asyn

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Re: I'm in trouble ?
« Reply #2 on: September 07, 2012, 05:49:58 PM »
Any hints or suggestions?

1. Download avast! Internet Security: http://files.avast.com/iavs5x/avast_internet_security_setup.exe
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed avast! versions..!!)
3. Reinstall avast! with the downloaded installer from point 1.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0