Author Topic: Update Pop up Screens -Resolved  (Read 8147 times)

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GTX66

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Update Pop up Screens -Resolved
« on: September 05, 2012, 02:20:22 PM »
Beginning with this morning's update, I am only getting to see about 1/4 of the pop up screen display. Using AIS 7.0.1466
« Last Edit: September 07, 2012, 02:12:57 PM by GTX66 »

Offline igor

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Re: Update Pop up Screens
« Reply #1 on: September 05, 2012, 02:43:02 PM »
Would you have a screenshot?

GTX66

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Re: Update Pop up Screens
« Reply #2 on: September 05, 2012, 03:04:20 PM »
Would you have a screenshot?

How can I get a screenshot? Run Camtasia all day waiting for an update? No Screen shot.

Offline igor

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Re: Update Pop up Screens
« Reply #3 on: September 05, 2012, 03:11:06 PM »
Pin the popup on the screen when it appears again? (provided the pin icon is visible)

Online DavidR

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Re: Update Pop up Screens
« Reply #4 on: September 05, 2012, 04:44:07 PM »
Igor, I have just seen this and because I only have the display setup for a second, I couldn't capture it right away. So I used the 'Show last popup message' but that showed the full popup, I have highlighted the area that was displayed to start with in red (see image). All that was displayed was the right element of this update notification popup.
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GTX66

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Re: Update Pop up Screens
« Reply #5 on: September 05, 2012, 04:46:50 PM »
I did a repair on AIS, maybe that will help.

ManyQs

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Re: Update Pop up Screens
« Reply #6 on: September 05, 2012, 05:14:50 PM »
Oh dear, seems there are others having some interesting issues with their virus definition update announcements.  Too bad for me.  There go my awards and riches.  *see other thread*

Anyway, I'm actually posting to ask if the sounds y'all are hearing are normal with whatever popup you get?  Actually, on one of my units there have been about three variations of wackiness associated with the update announcement.  But nothing else seems to be wrong.  Just the announcement, so that doesn't seem so serious.  Right?

GTX66

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Re: Update Pop up Screens
« Reply #7 on: September 05, 2012, 05:41:35 PM »
No the sound appear to be OK.

ManyQs

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Re: Update Pop up Screens
« Reply #8 on: September 05, 2012, 05:46:24 PM »
No the sound appear to be OK.

Thank you for the response.

Tetsuo

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Re: Update Pop up Screens
« Reply #9 on: September 05, 2012, 08:05:28 PM »
Igor, I have just seen this and because I only have the display setup for a second, I couldn't capture it right away. So I used the 'Show last popup message' but that showed the full popup, I have highlighted the area that was displayed to start with in red (see image). All that was displayed was the right element of this update notification popup.

I have seen it too. Unfortunately no screen capture.

I'm using Norton DNS and the part of the pop up that was missing was replaced by Norton DNS with "Host not found & the host name (s.avast...)".  So in my case, the pop up was bigger than usual because of Norton DNS graphics and messages.
Hope this information may be somehow helpful.

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Samson63

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Re: Update Pop up Screens
« Reply #10 on: September 05, 2012, 08:54:23 PM »
I've got the same experience as Tetsuo, pretty much exactly the same system set up too, except using Windows firewall. Only happened from today.

GTX66

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Re: Update Pop up Screens
« Reply #11 on: September 05, 2012, 09:40:46 PM »
Igor, I have just seen this and because I only have the display setup for a second, I couldn't capture it right away. So I used the 'Show last popup message' but that showed the full popup, I have highlighted the area that was displayed to start with in red (see image). All that was displayed was the right element of this update notification popup.

Yes I do not see the green part. I know I was not going blind. Also I got two updates within mintes of each other if that helps in any way.

Online DavidR

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Re: Update Pop up Screens
« Reply #12 on: September 05, 2012, 10:11:12 PM »
I don't think the frequency of the update has anything to do with it, as it had been many hours since the previous update notification.
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fire

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Re: Update Pop up Screens
« Reply #13 on: September 06, 2012, 12:19:55 AM »
If your trying to get a screen shot perhaps if you go into "settings">>>pop-ups,,,and then change the amount of time your update pop-up remains,,you could get the screen shot,,,don't know if that will work but you can try it.

GTX66

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Re: Update Pop up Screens
« Reply #14 on: September 06, 2012, 01:28:59 AM »
I just got an update pop up screen and it was normal. :)