Author Topic: Need help removing win32:sirefef-pl  (Read 12305 times)

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DJ32

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Re: Need help removing win32:sirefef-pl
« Reply #15 on: September 10, 2012, 12:32:31 PM »
it found 2 files - my only option was to skip

Offline essexboy

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Re: Need help removing win32:sirefef-pl
« Reply #16 on: September 10, 2012, 12:35:14 PM »
OK re-run TDSSKiller with the same parameters
When you reach this element select delete :

\Device\Harddisk0\DR0 ( TDSS File System ) -

Avast will alert as it is being moved

Once done can you let me know what problems remain

DJ32

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Re: Need help removing win32:sirefef-pl
« Reply #17 on: September 10, 2012, 06:50:41 PM »
Hi - seems to be ok - ran both avast and malwarebytes in safe mode, they both came up clean.

Thanks for your help!!

Offline essexboy

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Re: Need help removing win32:sirefef-pl
« Reply #18 on: September 10, 2012, 07:16:47 PM »
Subject to no further problems   :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
    Quote
    :Commands
    [resethosts]
    [emptytemp]
    [Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
Run OTL and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Go to control panel
  • Select folder options (Appearance > Folder options in category view)
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

 Upgrading Java:
  • Go to this site  and click Do I have Java
  • It will check your current version and then offer to update to the latest version
SPRING CLEAN

To manually create a new Restore Point
 
  • Go to Control Panel and select System
  • Select System
  • On the left select System Protection and accept the warning if you get one
  • Select System Protection Tab
  • Select Create at the bottom
  • Type in a name i.e. Clean
  • Select Create
Now we can purge the infected ones
  • GoStart > All programs > Accessories > system tools
  • Right click Disc cleanup and select run as administrator
  • Select Your main drive and accept the warning if you get one
  • For a few moments the system will make some calculations
  • Select the More Options tab
  • In the System Restore and Shadow Backups select Clean up
  • Select Delete on the pop up
  • Select OK
  • Select Delete
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.  Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ?

Keep safe  :wave:

DJ32

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Re: Need help removing win32:sirefef-pl
« Reply #19 on: September 10, 2012, 11:24:02 PM »
Spoke too soon - did not run your cleanup yet - but ran a full scan with Avast and it found a threat: MBR:Alureaon-B[rtk] - advise?

Offline essexboy

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Re: Need help removing win32:sirefef-pl
« Reply #20 on: September 10, 2012, 11:57:40 PM »
Where did it find it   TDSSKiller/quarantine ?

DJ32

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Re: Need help removing win32:sirefef-pl
« Reply #21 on: September 11, 2012, 12:33:55 AM »
oops - yes

 :o I'll do the cleanup now - I assume that will fix that...

DJ32

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Re: Need help removing win32:sirefef-pl
« Reply #22 on: September 11, 2012, 04:31:26 AM »
I ran the clean up and tried to run Windows Update, but it says it can't because the service isn't running - rebooted, still nothing, any ideas?

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Re: Need help removing win32:sirefef-pl
« Reply #23 on: September 11, 2012, 12:30:00 PM »
Looks like it killed the reg entries again before we killed it

run farbar service scanner



Tick "All" options.
Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.

Please copy and paste the log to your reply.

DJ32

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Re: Need help removing win32:sirefef-pl
« Reply #24 on: September 11, 2012, 10:52:30 PM »
Farbar Service Scanner Version: 06-08-2012
Ran by Bob (administrator) on 11-09-2012 at 16:51:40
Running from "C:\Users\Bob\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\G2LK614I"
Windows Vista (TM) Home Premium Service Pack 2 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.
IE proxy is enabled.



Windows Firewall:
=============
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.

MpsSvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.

bfe Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.


Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============
wscsvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.


Windows Update:
============
wuauserv Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to retrieve start type of WinDefend. The value does not exist.
Checking ImagePath: ATTENTION!=====> Unable to retrieve ImagePath of WinDefend. The value does not exist.
Unable to retrieve ServiceDll of WinDefend. The value does not exist.


Other Services:
==============
Checking Start type of SharedAccess: ATTENTION!=====> Unable to retrieve start type of SharedAccess. The value does not exist.
Checking ImagePath of SharedAccess: ATTENTION!=====> Unable to retrieve ImagePath of SharedAccess. The value does not exist.
Checking ServiceDll of SharedAccess: ATTENTION!=====> Unable to retrieve ServiceDll of SharedAccess. The value does not exist.


File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcsvc.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit


**** End of log ****

Offline essexboy

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Re: Need help removing win32:sirefef-pl
« Reply #25 on: September 11, 2012, 11:22:14 PM »
Download the attached zip file from the link below to your desktop
https://dl.dropbox.com/u/73555776/dj32.zip
Extract all reg files
Double click each in turn and allow to merge
Reboot and try again

DJ32

  • Guest
Re: Need help removing win32:sirefef-pl
« Reply #26 on: September 11, 2012, 11:28:26 PM »
All of the values were added successfully except for SharedAccess and WinDefend. I haven't rebooted yet - waiting to see what you think.
Thanks!

Offline essexboy

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Re: Need help removing win32:sirefef-pl
« Reply #27 on: September 12, 2012, 01:36:56 PM »
Reboot please then run this programme to re-instate the shared access

Download  Windows Repair (all in one)  from this site

Install the programme then run



Go to step 3 and allow it to run SFC



On the start repairs tab click start


Select the following  items and tick restart system when finished


DJ32

  • Guest
Re: Need help removing win32:sirefef-pl
« Reply #28 on: September 13, 2012, 02:29:30 PM »
So far so good - thank you so, so much for all of your help!!

Offline essexboy

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Re: Need help removing win32:sirefef-pl
« Reply #29 on: September 13, 2012, 02:33:01 PM »
Any further problems or is all Well now ?