Author Topic: registration problem  (Read 3653 times)

0 Members and 1 Guest are viewing this topic.

ceotwooneone

  • Guest
registration problem
« on: January 23, 2005, 11:06:55 PM »
I tried to register my avast 4 antivirus program with the license key sent to me by email.
I checked several times that I had entered the correct numbers and letters yet I received
the pop up saying "invalid license key"
Any help or info would be appreciated.
Thank you

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: registration problem
« Reply #1 on: January 23, 2005, 11:08:24 PM »
Welcome!

What is the error message?
Is your system date/time correct?
Do you use copy & paste method?
Are you sure you do not include the 'last blank space' in the paragraph while copying & pasting?
Which avast version are you trying to register (Home or Professional)?
The best things in life are free.

Offline Eddy

  • Avast Evangelist
  • Maybe Bot
  • ***
  • Posts: 31080
  • Watching (over?) you
    • Malware removal, Biljart and other things.
Re: registration problem
« Reply #2 on: January 23, 2005, 11:12:11 PM »
Are both Avast as well as the key from this year?

ceotwooneone

  • Guest
Re: registration problem
« Reply #3 on: January 25, 2005, 08:05:35 PM »
Thank you all for replying
I am using Avast 4.5 on a windows xp operating system
I just downloaded the program this past week so I assume it is a
current program.
the message is "invalid license key" but it is exactly what was sent to me
via email.
and I did not paste it in but rather directly entered it.

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88900
  • No support PMs thanks
Re: registration problem
« Reply #4 on: January 25, 2005, 08:08:31 PM »
Try copy & paste, just ensure that there is no trailing space after the key.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security