Author Topic: funmoods on my laptop, help remove  (Read 7276 times)

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maxdba

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funmoods on my laptop, help remove
« on: September 03, 2012, 06:56:15 PM »
Hi,
I need help to remove  funmoods from mylaptop.
I cleaned up several stuff but it is not enought.
I followed structions and here are logs.

Please help me

mbam LOG

Malwarebytes Anti-Malware 1.62.0.1300
www.malwarebytes.org

Versione database: v2012.09.02.03

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Andreolli :: NEUTRINO-PC [amministratore]

Protezione: Attivata

02/09/2012 16:58:50
mbam-log-2012-09-02 (16-58-50).txt

Tipo di scansione: Scansione veloce
Opzioni di scansione attive: Memoria | Esecuzione automatica | Registro | File system | Euristica/Extra | Euristica/Shuriken | PUP | PUM
Opzioni di scansione disattivate: P2P
Elementi esaminati: 198760
Tempo impiegato: 2 minuti, 43 secondi

Processi rilevati in memoria: 0
(non sono stati rilevati elementi nocivi)

Moduli di memoria rilevati: 0
(non sono stati rilevati elementi nocivi)

Chiavi di registro rilevate: 26
HKCR\CLSID\{00cbb66b-1d3b-46d3-9577-323a336acb50} (PUP.Blabbers) -> Spostato in quarantena ed eliminato con successo.
HKCR\TypeLib\{8830DDF0-3042-404D-A62C-384A85E34833} (PUP.Blabbers) -> Spostato in quarantena ed eliminato con successo.
HKCR\Interface\{817923CB-4744-4216-B250-CF7EDA8F1767} (PUP.Blabbers) -> Spostato in quarantena ed eliminato con successo.
HKCR\wit4ie.WitBHO.2 (PUP.Blabbers) -> Spostato in quarantena ed eliminato con successo.
HKCR\wit4ie.WitBHO (PUP.Blabbers) -> Spostato in quarantena ed eliminato con successo.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{00CBB66B-1D3B-46D3-9577-323A336ACB50} (PUP.Blabbers) -> Spostato in quarantena ed eliminato con successo.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{00CBB66B-1D3B-46D3-9577-323A336ACB50} (PUP.Blabbers) -> Spostato in quarantena ed eliminato con successo.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00CBB66B-1D3B-46D3-9577-323A336ACB50} (PUP.Blabbers) -> Spostato in quarantena ed eliminato con successo.
HKCR\CLSID\{5ACE96C0-C70A-4A4D-AF14-2E7B869345E1} (PUP.Blabbers) -> Spostato in quarantena ed eliminato con successo.
HKCR\TypeLib\{830B56CB-FD22-44AA-9887-7898F4F4158D} (PUP.Blabbers) -> Spostato in quarantena ed eliminato con successo.
HKCR\tdataprotocol.CTData.1 (PUP.Blabbers) -> Spostato in quarantena ed eliminato con successo.
HKCR\tdataprotocol.CTData (PUP.Blabbers) -> Spostato in quarantena ed eliminato con successo.
HKCR\CLSID\{963B125B-8B21-49A2-A3A8-E37092276531} (PUP.Blabbers) -> Spostato in quarantena ed eliminato con successo.
HKCR\TypeLib\{955B782E-CDC8-4CEE-B6F6-AD7D541A8D8A} (PUP.Blabbers) -> Spostato in quarantena ed eliminato con successo.
HKCR\Interface\{9F0C17EB-EF2C-4278-9136-2D547656BC03} (PUP.Blabbers) -> Spostato in quarantena ed eliminato con successo.
HKCR\updatebho.TimerBHO.1 (PUP.Blabbers) -> Spostato in quarantena ed eliminato con successo.
HKCR\updatebho.TimerBHO (PUP.Blabbers) -> Spostato in quarantena ed eliminato con successo.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{963B125B-8B21-49A2-A3A8-E37092276531} (PUP.Blabbers) -> Spostato in quarantena ed eliminato con successo.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{963B125B-8B21-49A2-A3A8-E37092276531} (PUP.Blabbers) -> Spostato in quarantena ed eliminato con successo.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{963B125B-8B21-49A2-A3A8-E37092276531} (PUP.Blabbers) -> Spostato in quarantena ed eliminato con successo.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\BrowserCompanion (PUP.Blabbers) -> Spostato in quarantena ed eliminato con successo.
HKCR\PROTOCOLS\HANDLER\BASE64 (PUP.Blabbers) -> Spostato in quarantena ed eliminato con successo.
HKCR\PROTOCOLS\HANDLER\CHROME (PUP.Blabbers) -> Spostato in quarantena ed eliminato con successo.
HKCR\PROTOCOLS\HANDLER\PROX (PUP.Blabbers) -> Spostato in quarantena ed eliminato con successo.
HKCU\Software\Google\Chrome\Extensions\bbjciahceamgodcoidkjpchnokgfpphh (PUP.Funmoods) -> Spostato in quarantena ed eliminato con successo.
HKLM\SOFTWARE\Google\Chrome\Extensions\bbjciahceamgodcoidkjpchnokgfpphh (PUP.Funmoods) -> Spostato in quarantena ed eliminato con successo.

Valori di registro rilevati: 3
HKCR\protocols\Handler\base64|CLSID (PUP.Blabbers) -> Dati: {5ACE96C0-C70A-4A4D-AF14-2E7B869345E1} -> Spostato in quarantena ed eliminato con successo.
HKCR\protocols\Handler\chrome|CLSID (PUP.Blabbers) -> Dati: {5ACE96C0-C70A-4A4D-AF14-2E7B869345E1} -> Spostato in quarantena ed eliminato con successo.
HKCR\protocols\Handler\prox|CLSID (PUP.Blabbers) -> Dati: {5ACE96C0-C70A-4A4D-AF14-2E7B869345E1} -> Spostato in quarantena ed eliminato con successo.

Voci rilevate nei dati di registro: 0
(non sono stati rilevati elementi nocivi)

Cartelle rilevate: 1
C:\Program Files (x86)\BrowserCompanion (PUP.Blabbers) -> Spostato in quarantena ed eliminato con successo.

File rilevati: 13
C:\Program Files (x86)\BrowserCompanion\jsloader.dll (PUP.Blabbers) -> Spostato in quarantena ed eliminato con successo.
C:\Program Files (x86)\BrowserCompanion\tdataprotocol.dll (PUP.Blabbers) -> Spostato in quarantena ed eliminato con successo.
C:\Program Files (x86)\BrowserCompanion\updatebhoWin32.dll (PUP.Blabbers) -> Spostato in quarantena ed eliminato con successo.
C:\Users\Andreolli\AppData\Local\Temp\~nsu.tmp\Au_.exe (PUP.FunMoods) -> Spostato in quarantena ed eliminato con successo.
C:\Users\Andreolli\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_bbjciahceamgodcoidkjpchnokgfpphh_0.localstorage (PUP.Funmoods) -> Spostato in quarantena ed eliminato con successo.
C:\Program Files (x86)\BrowserCompanion\blabbers-ff-full.xpi (PUP.Blabbers) -> Spostato in quarantena ed eliminato con successo.
C:\Program Files (x86)\BrowserCompanion\blabbers-ch.crx (PUP.Blabbers) -> Spostato in quarantena ed eliminato con successo.
C:\Program Files (x86)\BrowserCompanion\logo.ico (PUP.Blabbers) -> Spostato in quarantena ed eliminato con successo.
C:\Program Files (x86)\BrowserCompanion\terms.lnk.url (PUP.Blabbers) -> Spostato in quarantena ed eliminato con successo.
C:\Program Files (x86)\BrowserCompanion\toolbar.dll (PUP.Blabbers) -> Spostato in quarantena ed eliminato con successo.
C:\Program Files (x86)\BrowserCompanion\uninstall.exe (PUP.Blabbers) -> Spostato in quarantena ed eliminato con successo.
C:\Program Files (x86)\BrowserCompanion\updater.ini (PUP.Blabbers) -> Spostato in quarantena ed eliminato con successo.
C:\Program Files (x86)\BrowserCompanion\widgetserv.exe (PUP.Blabbers) -> Spostato in quarantena ed eliminato con successo.

(fine)

Offline Pondus

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Re: funmoods on my laptop, help remove
« Reply #1 on: September 03, 2012, 07:59:25 PM »
try this, a special tool for toolbar crap

http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml

click search, when the log pops up, click delete, reboot and post the log here

maxdba

  • Guest
Re: funmoods on my laptop, help remove
« Reply #2 on: September 03, 2012, 11:37:07 PM »
The output look good.

Is funmoods definitely gone ?

Offline Pondus

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Re: funmoods on my laptop, help remove
« Reply #3 on: September 03, 2012, 11:51:43 PM »
if you look in the adwcleaner log it removed some funmood (and others) files   ;)

run OTL and attach a new OTL.txt log

then a malware remover will check it



malware removers are notified. It may take hours before one arrive so be patient ...........most are in european time zone and it is bed time here now  ;)
« Last Edit: September 04, 2012, 12:03:23 AM by Pondus »

maxdba

  • Guest
Re: funmoods on my laptop, help remove
« Reply #4 on: September 04, 2012, 12:32:50 AM »
Here is the OTL log
I will check your answer tomorrow.


Thanks

maxdba

  • Guest
Re: funmoods on my laptop, help remove
« Reply #5 on: September 04, 2012, 12:44:21 AM »
Sorry, forgot previous update: here is the rigth log

maxdba

  • Guest
Re: funmoods on my laptop, help remove
« Reply #6 on: September 05, 2012, 06:25:07 PM »
Hi,
is there somebody can tell me if problem is resolved?

Offline essexboy

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Re: funmoods on my laptop, help remove
« Reply #7 on: September 05, 2012, 08:07:42 PM »
This should be the last

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following


Code: [Select]
:OTL
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://start.funmoods.com/?f=1&a=fmtgl&chnl=fmtgl&cd=2XzuyEtN2Y1L1Qzu0CzzyCtDtDtD0AzytCtAtBtB0Ezy0AyCtN0D0Tzu0CtByEyDtN1L2XzutBtFtCtFtCtFtAtCtB&cr=1892445734
IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
IE - HKLM\..\SearchScopes,Backup.Old.DefaultScope = {9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
IE - HKLM\..\SearchScopes,DefaultScope = {9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
IE - HKU\S-1-5-21-3126821588-40386997-737668875-1001\..\SearchScopes,Backup.Old.DefaultScope = {80555931-5E7D-4C4A-845D-5BAA68ECE693}
IE - HKU\S-1-5-21-3126821588-40386997-737668875-1001\..\SearchScopes,DefaultScope = {80555931-5E7D-4C4A-845D-5BAA68ECE693}
IE - HKU\S-1-5-21-3126821588-40386997-737668875-1001\..\SearchScopes\{80555931-5E7D-4C4A-845D-5BAA68ECE693}: "URL" = http://start.funmoods.com/results.php?f=4&q={searchTerms}&a=fmtgl&chnl=fmtgl&cd=2XzuyEtN2Y1L1Qzu0CzzyCtDtDtD0AzytCtAtBtB0Ezy0AyCtN0D0Tzu0CtByEyDtN1L2XzutBtFtCtFtCtFtAtCtB&cr=1892445734

:Commands
[purity]
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

maxdba

  • Guest
Re: funmoods on my laptop, help remove
« Reply #8 on: September 05, 2012, 09:37:40 PM »
All processes killed
========== OTL ==========
HKLM\SOFTWARE\Microsoft\Internet Explorer\Main\\Start Page| /E : value set successfully!
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope| /E : value set successfully!
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope| /E : value set successfully!
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope| /E : value set successfully!
HKEY_USERS\S-1-5-21-3126821588-40386997-737668875-1001\Software\Microsoft\Internet Explorer\SearchScopes\\DefaultScope| /E : value set successfully!
HKEY_USERS\S-1-5-21-3126821588-40386997-737668875-1001\Software\Microsoft\Internet Explorer\SearchScopes\\DefaultScope| /E : value set successfully!
Registry key HKEY_USERS\S-1-5-21-3126821588-40386997-737668875-1001\Software\Microsoft\Internet Explorer\SearchScopes\{80555931-5E7D-4C4A-845D-5BAA68ECE693}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{80555931-5E7D-4C4A-845D-5BAA68ECE693}\ not found.
========== COMMANDS ==========
C:\Windows\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully
 
[EMPTYTEMP]
 
User: All Users
 
User: Andreolli
->Temp folder emptied: 131804045 bytes
->Temporary Internet Files folder emptied: 1646451 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 68919740 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 899 bytes
 
User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
 
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
 
User: Public
 
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 21996 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 50254 bytes
RecycleBin emptied: 123750 bytes
 
Total Files Cleaned = 193,00 mb
 
Restore point Set: OTL Restore Point
 
OTL by OldTimer - Version 3.2.56.0 log created on 09052012_211038
Hi,
here is log at reboot and in attach the last OTL log



Files\Folders moved on Reboot...
C:\Users\Andreolli\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
File move failed. C:\Windows\temp\_avast_\Webshlock.txt scheduled to be moved on reboot.

PendingFileRenameOperations files...
File C:\Users\Andreolli\AppData\Local\Temp\FXSAPIDebugLogFile.txt not found!
[2012/09/05 21:13:06 | 000,000,000 | ---- | M] () C:\Windows\temp\_avast_\Webshlock.txt : Unable to obtain MD5

Registry entries deleted on Reboot...

Offline essexboy

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Re: funmoods on my laptop, help remove
« Reply #9 on: September 05, 2012, 10:32:15 PM »
Has it gone ?

maxdba

  • Guest
Re: funmoods on my laptop, help remove
« Reply #10 on: September 06, 2012, 08:01:53 AM »
Yes, it is.

Thanks a lot for Your help.

Offline Pondus

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Re: funmoods on my laptop, help remove
« Reply #11 on: September 06, 2012, 08:11:27 AM »
come back later today and he will remove the tools   ;)

Offline essexboy

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Re: funmoods on my laptop, help remove
« Reply #12 on: September 06, 2012, 04:17:21 PM »
Subject to no further problems   :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
    Quote
    :Commands
    [resethosts]
    [emptytemp]
    [Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
Run OTL and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Go to control panel
  • Select folder options (Appearance > Folder options in category view)
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

 Upgrading Java:
  • Go to this site  and click Do I have Java
  • It will check your current version and then offer to update to the latest version
SPRING CLEAN

To manually create a new Restore Point
 
  • Go to Control Panel and select System
  • Select System
  • On the left select System Protection and accept the warning if you get one
  • Select System Protection Tab
  • Select Create at the bottom
  • Type in a name i.e. Clean
  • Select Create
Now we can purge the infected ones
  • GoStart > All programs > Accessories > system tools
  • Right click Disc cleanup and select run as administrator
  • Select Your main drive and accept the warning if you get one
  • For a few moments the system will make some calculations
  • Select the More Options tab
  • In the System Restore and Shadow Backups select Clean up
  • Select Delete on the pop up
  • Select OK
  • Select Delete
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.  Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ?

Keep safe  :wave:

maxdba

  • Guest
Re: funmoods on my laptop, help remove
« Reply #13 on: September 15, 2012, 10:00:05 AM »
I spent a week of test and everithing looks ok.

I followed your raccomandation, now all programs are up-to-date (and Avast! as well)

Thanks a lot again