Re-occuring Infection

[essexboy]

The rootkit is the one I am trying to locate, it is in the MBR but to date I have been unable to pinpoint the type.  Each one requires a different removal method 

[tweaker]

ok.  i thought hitmanpro found a rootkit, should be in that logfile. anyhow, will upload my kapersky results when it is done.

Thank you

[tweaker]

Zip direct download link http://www.hyperfileshare.com/d/4932c49a

log file also attachedf as requested.

thanks.

[essexboy]

OK restart the computer using the CD

Select Repair my computer
Select the Command prompt option
Type in the following commands pressing enter after each :

bootrec /FixMBR
bootrec /FixBoot

[tweaker]

Task accomplished. No alerts yet although i just finished rebooting, will post if i get alerts

[essexboy]

Could you run TDSSKiller now please and attach the log at C:\TDSSKiller date time

[tweaker]

tdsskiller actually ran this time lol. heres the log.

[essexboy]

I must admit I am a bit of a wimp when it comes to messing with the MBR as it is very easy to make a mistake and turn the computer into a brick, hence the long winded way of removing this


Have a good play with the computer to ensure that all is working as it should be, then when you are happy let me know and I will remove my rubbish

[tweaker]

I do not mind it taking time to repair, i would much rather have gone this way than have to reset to factory defaults and loose everything. So far i have not had any alerts. Will reply if by tomorrow i have not had any alerts or if i have. I appreciate your help very much, can't thank you enough.

Thank You!!

[essexboy]

'Twas my pleasure, hopefuly tomorrow I will remove my tools

[tweaker]

everything seems fine~ no alerts!

[essexboy]

Subject to no further problems   

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  

  :Commands
  [resethosts]
  [emptytemp]
  [Reboot]

• Then click the Run Fix button at the top
  
• Let the program run unhindered, reboot the PC when it is done

Remove ComboFix

• Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
  
• In the Run box, type in ComboFix /Uninstall (Notice the space between the "x" and "/") then click OK
  
  
  
  
• Follow the prompts on the screen
• A message should appear confirming that ComboFix was uninstalled

Run OTL and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

• Go to control panel
• Select folder options (Appearance > Folder options in category view)
• Select the View Tab.
• Under the Hidden files and folders heading select Do not show hidden files and folders.
  
• Click Yes to confirm.
• Click OK.

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

 Upgrading Java:

• Go to this site  and click Do I have Java
  
• It will check your current version and then offer to update to the latest version

SPRING CLEAN

To manually create a new Restore Point
 

• Go to Control Panel and select System
  
• Select System
  
• On the left select System Protection and accept the warning if you get one
  
• Select System Protection Tab
  
• Select Create at the bottom
  
• Type in a name i.e. Clean
• Select Create
  

Now we can purge the infected ones

• GoStart > All programs > Accessories > system tools
  
• Right click Disc cleanup and select run as administrator
  
• Select Your main drive and accept the warning if you get one
  
• For a few moments the system will make some calculations
• Select the More Options tab
  
• In the System Restore and Shadow Backups select Clean up
  
• Select Delete on the pop up
  
• Select OK
• Select Delete

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.  Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

• Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ?

Keep safe  :wave:

[tweaker]

I have completed all above steps. Again many thanks, i have not had any alerts still. ill post again tomorrow to confirm this status

THANK YOU!!!

[essexboy]

My pleasure

[tweaker]

Everything is still fine