Author Topic: Avast Intenet Security Popup harassment.  (Read 8363 times)

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Lilluvless

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Avast Intenet Security Popup harassment.
« on: September 16, 2012, 07:24:33 AM »
I would recommend that if a user has the SILENT/GAMEMODE box checked in avast that all popups regarding anything INCLUDING service renewal needs to CEASE AND DESIST.
I and many other people who have used avast before really do not enjoy being harassed. My girlfriend is buying a copy just to shut it up and asked if I would like a copy of the paid avast because she would have gotten it for me. I am a college student by day and a gamer by night, I renew my subscriptions ONLY when they run out and even then it has to wait until the next grant/loan comes in. I UNINSTALLED NORTON and similar products for less harassment then your program is giving me. I am not a child and I do not need reminded every 5 minutes of the day OBTRUSIVELY OVER MY FULL-SCREEN GAMES that my subscription expires in 12 days. THAT IS TWO WEEKS LEAVE ME THE FUCK ALONE NOW. This kind of conduct has lost you a longtime customer as I am going to buy a full version of Norton Internet Security at least when you put them in silent/game-mode they do not interfere with your full screen games and apps every 5 minutes.

I would recommend for your companies sake that you learn to be more respectful of the consumer in the future. Pop-ups and harassment for stuff that is common sense even AFTER SILENT/GAME-MODE is checked is akin to commercial suicide because people who work all day and only get a few hours to relax DO NOT LIKE being harassed even after they ask you to STOP.

Joseph I. Mckinstry (West Kentucky Student and ex- Long time user.)

Offline CraigB

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Re: Avast Intenet Security Popup harassment.
« Reply #1 on: September 16, 2012, 09:27:40 AM »
So with the silent gamemode box checked you were recieving popups while gaming as well as idle ?

I might be construed by some as annoying when avast does have these popups but as your antivirus is probably the most important program you have on your system so it is also benificial that avast reminds you that your protection will soon be running out and renewing your license would stop the popups ;)
If your not able to afford the renewal at such time then it is very easy to simply download the free version-uninstall the current copy and then install the avast free you downloaded earlier.

If by now you have decided to go with Norton then the best of luck to you :)

Offline claudiubotezatu

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Re: Avast Intenet Security Popup harassment.
« Reply #2 on: September 16, 2012, 12:26:51 PM »
Hi Craigb,

the OP is absolutely right;

To say that is "benificial that avast reminds you that your protection will soon be running out" when you still have 12 days will just add insult to injury.

Thanks,
Claudiu

Offline CraigB

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Re: Avast Intenet Security Popup harassment.
« Reply #3 on: September 16, 2012, 12:34:18 PM »
Hi Craigb,

the OP is absolutely right;

To say that is "benificial that avast reminds you that your protection will soon be running out" when you still have 12 days will just add insult to injury.

Thanks,
Claudiu
Sorry but i have to disagree with you there, 2 weeks notice gives ample time for users to prepair and plan for there next renewal expense.

Offline Lisandro

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Re: Avast Intenet Security Popup harassment.
« Reply #4 on: September 16, 2012, 08:55:24 PM »
Sorry but i have to disagree with you there, 2 weeks notice gives ample time for users to prepair and plan for there next renewal expense.
+1
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Offline bob3160

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Re: Avast Intenet Security Popup harassment.
« Reply #5 on: September 16, 2012, 09:02:25 PM »
Such a big deal for such a simple solution. Renew and shut avast! up.  :)
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Offline Para-Noid

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Re: Avast Intenet Security Popup harassment.
« Reply #6 on: September 16, 2012, 10:28:56 PM »
Such a big deal for such a simple solution. Renew and shut avast! up.  :)
+1  It seems that some people have this insatiable need to complicate the simple tasks.  :)

@ The OP there is no reason to swear or yell.  :)
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infusion77

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Re: Avast Intenet Security Popup harassment.
« Reply #7 on: September 26, 2012, 03:57:15 AM »
I agree. My friend put Avast on my computer and it was fine for a while. I have been getting the popup you speak of for at least a year, and several times a day. I never renewed it and it threatens to stop working but I think it still works... maybe not. Maybe I should delete Avast  b/c the popup is lying to me. So annoying. Also you have to X it out twice every time it pops up... as in I closer the popup and it's there again so I close it again... Why?

Offline CraigB

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Re: Avast Intenet Security Popup harassment.
« Reply #8 on: September 26, 2012, 07:12:24 AM »
I agree. My friend put Avast on my computer and it was fine for a while. I have been getting the popup you speak of for at least a year, and several times a day. I never renewed it and it threatens to stop working but I think it still works... maybe not. Maybe I should delete Avast  b/c the popup is lying to me. So annoying. Also you have to X it out twice every time it pops up... as in I closer the popup and it's there again so I close it again... Why?
Well if you've been recieving the popup for a year why dont you just update the program and the popups will stop ::) obviously your on an older version so wouldn't it be better to have the latest version and better protection ???.
« Last Edit: September 26, 2012, 05:10:45 PM by craigb »

Davy

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Re: Avast Intenet Security Popup harassment.
« Reply #9 on: September 26, 2012, 06:24:09 PM »
I also agree, it's annoying, I too always leave payment until the last minute, if Avast want's the money they will grab it like no tomorrow... have they ever refused?

It's up to the user whether he/she wants to stay protected not Avast! Avast very nearly lost another customer a short while ago - me!

Bet you Avast takes the payment if you send it early and not on the day of expiration - think about it! If you want us to pay early then why not give some incentive? Incentive or no incentive I doubt  'I' personally would pay early... other folks might though.

I can understand a weeks warning but not a flipping month, far too long.

Dave

Offline CraigB

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Re: Avast Intenet Security Popup harassment.
« Reply #10 on: September 26, 2012, 06:35:23 PM »

I can understand a weeks warning but not a flipping month, far too long.

Dave
And where does anyone mention being notified a month i advance ??? two weeks is the notification timeline which as previously stated gives ample time to plan for the next update and renewal purchase, if they or yourself cant afford the renewal then uninstall the paid version and re-install avast free which will in turn cease the notification popups.


Davy

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Re: Avast Intenet Security Popup harassment.
« Reply #11 on: September 26, 2012, 10:57:59 PM »
craigb:
I had a renewal reminder every time I booted that started 1 month from expiry, the count down being in day's and then hours every time I booted.

This was when there were double announcements if you can recall, I'm 100% certain I mentioned it at the time and in other posts too. Since I don't go renewing Avast licenses every day things 'may' have changed since, I can't say!

Dave


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Re: Avast Intenet Security Popup harassment.
« Reply #12 on: September 27, 2012, 01:26:44 AM »
I also agree, it's annoying, I too always leave payment until the last minute, if Avast want's the money they will grab it like no tomorrow... have they ever refused?
(snip)
Dave
When was the last time that you refused to accept your paycheck ???  :D
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Offline Para-Noid

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Re: Avast Intenet Security Popup harassment.
« Reply #13 on: September 28, 2012, 01:07:53 AM »
I have found it is "Far better to act than to react". If putting off a renewal is what you desire be ready for the consequences, like pop-ups. Please don't complain about your lack of action. The responsibility for renewal lies with the user "not" avast.  :)
Dell Inspiron, Win10x64--HP Envy Win10x64--Both systems Avast Free v17.9.2322, Comodo Firewall v8.2 w/D+, MalwareBytes v3.0, OpenDNS, Super Anti-Spyware, Spyware Blaster, MCShield, Unchecky, Vivaldi Browser and, various browser security tools.

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Offline jrdragon84

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Re: Avast Intenet Security Popup harassment.
« Reply #14 on: September 22, 2020, 04:26:49 AM »
I have 3 months until I have to renew my Avast & I'm being harassed with popups that take me out of projects & games to renew my Avast at a discount! I do have the silent mode on.