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Author Topic: smart scan stuck  (Read 5854 times)

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Offline bryanh1231

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smart scan stuck
« on: June 02, 2019, 07:12:59 AM »
Smart scan is stuck at 75% on checking browser.  If I try to close the program it will hang.

Free Avast version 19.5.2378 build 19.5.4444.501
Running on Win 10 Pro 1809 OS build 17763.437
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Offline Be Secure

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Re: smart scan stuck
« Reply #1 on: June 02, 2019, 07:15:37 AM »
Repair Avast:
1. Avast GUI -> Settings -> Troubleshooting
2. Click on 'REPAIR APP'.
3. Follow instructions.
4. Reboot.
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Offline bryanh1231

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Re: smart scan stuck
« Reply #2 on: June 05, 2019, 03:20:17 PM »
The repair fixed my issue.  Thank you
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Offline mchain

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Re: smart scan stuck
« Reply #3 on: June 06, 2019, 07:38:45 PM »
Quote from: bryanh1231 on June 05, 2019, 03:20:17 PM
The repair fixed my issue.  Thank you
;D  How did you install the original copy?
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Windows 10 Home 64-bit 21H2 Avast Premier Security version 22.8.6030 (build 22.8.7500.734) UI version 1.0.723.

Offline schmidthouse

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Re: smart scan stuck
« Reply #4 on: June 06, 2019, 08:22:26 PM »
Quote from: mchain on June 06, 2019, 07:38:45 PM
Quote from: bryanh1231 on June 05, 2019, 03:20:17 PM
The repair fixed my issue.  Thank you
;D  How did you install the original copy?

As a Repair requires a 'Reboot' I wonder??
I have cleared/resolved many quirks with Avast over the last few years by simply Rebooting.
Just saying :)
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