Author Topic: Avast Anti-Theft send SMS to Czech Republic  (Read 53450 times)

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pesapower

  • Guest
Avast Anti-Theft send SMS to Czech Republic
« on: September 22, 2012, 11:12:36 AM »
Hi,

I have a problem, why Avast Anti-Theft send (every week, more or less) a SMS to a number of Czech Republic (the phone number is 420720001669)???
each SMS to Czech Republic cost me 0,30€ !

reinhardholzner

  • Guest
Re: Avast Anti-Theft send SMS to Czech Republic
« Reply #1 on: September 24, 2012, 10:26:49 AM »
it seems you've run into a bug that occurs not very often in the current public version.
we will release an update this week which will fix this.
i am sorry for this inconvenience!

pesapower

  • Guest
Re: Avast Anti-Theft send SMS to Czech Republic
« Reply #2 on: September 24, 2012, 11:21:06 AM »
Ok, thank you!

AvastATuser

  • Guest
Re: Avast Anti-Theft send SMS to Czech Republic
« Reply #3 on: September 25, 2012, 07:39:34 PM »
I'm having the same problem. It has send 3 text messages to this nummer.
Costing me a total of €0.75!

Is there a work-around we can use to prevent more costs untill the update comes out?

reinhardholzner

  • Guest
Re: Avast Anti-Theft send SMS to Czech Republic
« Reply #4 on: September 26, 2012, 02:27:57 PM »
unpair your device from the account (in the Anti-Theft UI) and then pair it again.

jasonsf

  • Guest
Re: Avast Anti-Theft send SMS to Czech Republic
« Reply #5 on: September 27, 2012, 09:52:13 PM »
I also found a charge from Aug 21 2012 for this on my phone bill. I'll un-pair and re-pair my account and wait for the update.

pesapower

  • Guest
Re: Avast Anti-Theft send SMS to Czech Republic
« Reply #6 on: September 28, 2012, 04:57:49 PM »
What is the update status?

Offline Lisandro

  • Avast team
  • Certainly Bot
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  • Posts: 67194
Re: Avast Anti-Theft send SMS to Czech Republic
« Reply #7 on: September 29, 2012, 12:45:25 AM »
What is the update status?
I cannot speak officially, as I'm not from the development team, but seems next week or so.
The best things in life are free.

rmuzdzak

  • Guest
Re: Avast Anti-Theft send SMS to Czech Republic
« Reply #8 on: September 30, 2012, 09:20:10 AM »
Refering to this topic... Is it possible, that apart from sending SMS to Czech Republic, Anti-Theft sends it also to a number (in this case, my girlfriend's) I've indicated as a number from which a can send SMS with specific commands for instance, activating Siren? Yesterday something sent from my phone 4 messages to Czech Republic and about 30 messages(!!) to my girlfriend's number (according to my billing). All between 22:46 and 22:48. Luckily all these SMSs have cost of 0.00 in my billing. My girlfriend didnt received these 30 messages (they were only visible in my billing). What do you think?

UPDATE: All messages were free in my billing, because a had no money on my pre-paid account that evening... I'll let you know if my operator get money for these messages after I add funds to account. Previous SMSes sent from my phone (September, 21) were paid.
« Last Edit: October 02, 2012, 12:07:51 PM by rmuzdzak »

reinhardholzner

  • Guest
Re: Avast Anti-Theft send SMS to Czech Republic
« Reply #9 on: October 03, 2012, 01:15:58 PM »
issues with SMS sending have been fixed in the newest update. please check.

pesapower

  • Guest
Re: Avast Anti-Theft send SMS to Czech Republic
« Reply #10 on: October 06, 2012, 01:46:24 AM »
for the moment there are not problems  :)

Jelon

  • Guest
Re: Avast Anti-Theft send SMS to Czech Republic
« Reply #11 on: October 23, 2012, 10:18:03 PM »
As I didn't wanted to start new topic. Here it comes again:
1. On the SIM card that was registered as a first one configured the Avast app.
2. I did a Anti Theft set up
3. Changed the SIM card for another one that I use to check if everything works
4. All the functions worked so I have switched the 1st SIMcard back in
5. Then logged in to check my billing on mobile provider's website

What I have noticed my 1st card was not charged but the second one (lets say thieve's card) had already sent two messages to that Czechs number within 4 minutes.

Did anybody had that issue since last post here (05.10.2012) ?

Chi.qui

  • Guest
Re: Avast Anti-Theft send SMS to Czech Republic
« Reply #12 on: October 26, 2012, 11:25:48 AM »
I installed avast on my mobile.
I wanted to test the theft function. But this was a little bit of a trap. This cost me now quite a lot of money.
In 5 seconds 5 SMS were sent (in total over 40 SMS).
The worst: also to CZ number 420720001669 (I haven't read anything about this...)
I think this is a little bit to buggy!

reinhardholzner

  • Guest
Re: Avast Anti-Theft send SMS to Czech Republic
« Reply #13 on: October 30, 2012, 10:42:20 AM »
if there is an untrusted SIM (second card), it is OK that avast sends SMS to our server.

As I didn't wanted to start new topic. Here it comes again:
1. On the SIM card that was registered as a first one configured the Avast app.
2. I did a Anti Theft set up
3. Changed the SIM card for another one that I use to check if everything works
4. All the functions worked so I have switched the 1st SIMcard back in
5. Then logged in to check my billing on mobile provider's website

What I have noticed my 1st card was not charged but the second one (lets say thieve's card) had already sent two messages to that Czechs number within 4 minutes.

Did anybody had that issue since last post here (05.10.2012) ?

reinhardholzner

  • Guest
Re: Avast Anti-Theft send SMS to Czech Republic
« Reply #14 on: October 30, 2012, 10:43:14 AM »
what exactly did you do?
PS: you'll get warned in a SEPARATE dialog box about the SMS when you register to the account. you need to read! :-)

I installed avast on my mobile.
I wanted to test the theft function. But this was a little bit of a trap. This cost me now quite a lot of money.
In 5 seconds 5 SMS were sent (in total over 40 SMS).
The worst: also to CZ number 420720001669 (I haven't read anything about this...)
I think this is a little bit to buggy!