Author Topic: access denied  (Read 5424 times)

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wild orchid

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access denied
« on: January 26, 2005, 02:27:12 PM »
::) i recently downloaded avast from majorgeeks.com. and it keeps telling me that i have a virus, but when i try to either delete it or quarentine it i get get a message back saying access denied. what am i doing wrong?

Offline Lisandro

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Re: access denied
« Reply #1 on: January 26, 2005, 03:53:12 PM »
::) i recently downloaded avast from majorgeeks.com. and it keeps telling me that i have a virus, but when i try to either delete it or quarentine it i get get a message back saying access denied. what am i doing wrong?

Are you using Windows XP?
Can you schedule a boot-time scanning?
Start avast! > Right click the skin > Schedule a boot-time scanning
Select for scanning archives.
Boot.

Access denied means, generally, that the file is in use by another process (program) and cannot be repaired/cleaned/moved/handled by avast!

Welcome to avast  8)
The best things in life are free.

Offline Eddy

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Re: access denied
« Reply #2 on: January 26, 2005, 04:26:02 PM »
What file is detected as being infected and what is its location?

For instructions on how to remove malware, click on the link in my signature and visit the malware removal section.

wild orchid

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Re: access denied
« Reply #3 on: January 26, 2005, 05:15:17 PM »
 ??? i am currently running windows me. so how do i get rid of the virus if avast can't get rid of it. i have norton anti-virus, but when i run it, it tells me no virus were found.  it's some sort of trojan.

Offline Lisandro

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Re: access denied
« Reply #4 on: January 26, 2005, 05:17:22 PM »
??? i am currently running windows me. so how do i get rid of the virus if avast can't get rid of it. i have norton anti-virus, but when i run it, it tells me no virus were found.  it's some sort of trojan.

You must uninstall Norton completely before using avast in the same computer. They will conflict.
If NAV can't detect it, or uninstall it and install avast, or use Ad-aware, SpyBot and HijackThis to see if you have any (or other) infections...
The best things in life are free.

wild orchid

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Re: access denied
« Reply #5 on: January 26, 2005, 05:26:19 PM »
 :-\ thanx i'll give it another try

wild orchid

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Re: access denied
« Reply #6 on: January 26, 2005, 09:12:53 PM »
 :-\ still having trouble with avast and i've totally removed any anti-virus programs except(avast) including any firewall i had. so any else i can that might help?

wild orchid

  • Guest
Re: access denied
« Reply #7 on: January 26, 2005, 09:30:18 PM »
some info i forgot to give you the virus is
win:startpage-006{trj.}
win32:trojan-gen(other)
win-32trojano-859(trj.)

sorry for not giving you this info earlier.