Root kit

[tp1012]

Hi,

I noticed my boot time was slowing and there were some errors/black screens during startup. I had MSE installed but installed AVASt in its placew. MSE said my computer was clean but AVAST has said there were 141 infections of a Root Kit. Ive followed a general guide on how to remove a standard one however im not sure on any of the specifics. Any help would be appreciated.

Thanks

[Asyn]

Please attach your logs. (AdwCleaner, MBAM, OTL and aswMBR..!!)
Instructions: http://forum.avast.com/index.php?topic=53253.0

[tp1012]

heres adw cleaner

edit: attached mwb
edit 2: attached  OTL

[Pondus]

do you also have the aswMBR log? .....that is the rootkit scanner

[tp1012]

Im scanning with AVAST at the moment - there was an error

AVAST came back clean. Going to restart then try running again.

[essexboy]

I see you have run Combofix, could you attach the log

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  
  

Code: [Select]

:OTL
FF - prefs.js..extensions.enabledItems: helperbar@helperbar.com:1.0
FF - prefs.js..extensions.enabledItems: ffxtlbr@babylon.com:1.1.3
[2012/09/30 10:09:12 | 000,000,000 | ---D | C] -- C:\Users\Tom\AppData\Local\MFAData
[2012/09/30 10:09:12 | 000,000,000 | ---D | C] -- C:\Users\Tom\AppData\Local\Avg2013
[2012/09/26 17:39:16 | 000,000,000 | ---D | C] -- C:\ProgramData\188F1432-103A-4ffb-80F1-36B633C5C9E1

:Commands
[purity]
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]

• Then click the Run Fix button at the top
  
• Let the program run unhindered, reboot the PC when it is done
• Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

THEN

• Download RogueKiller  and save it on your desktop.
   
  NOTE: If using IE8 or better Smartscreen Filter will need to be disabled
  
  
• Quit all programs
• Start RogueKiller.exe.
  
• Wait until Prescan has finished ... 
• Click on Scan
     
  
• Wait for the end of the scan. 
• The report has been created on the desktop.

[tp1012]

Hi,

Thanks so far.

Edit: RK attached

Also i cant find the combo fix. What would the likely output file name be?

[Pondus]

C:\combofix.txt

[essexboy]

It should be at C:\combofix.txt

Re-run RogueKiller


• Quit all programs
• Start RogueKiller.exe.
  
• Wait until Prescan has finished ... 
•     Click on Scan

   
 

• Wait for the end of the scan. 
• The report has been created on the desktop. 
• Click on the Delete button.

     

• The report has been created on the desktop.

• Next click on the ShortcutsFix   
  
  
• The report has been created on the desktop.

Please post:    All RKreport.txt text files located on your desktop.

[tp1012]

Windows Update says i need to install Service Pack 1 again, is this normal?

[essexboy]

The headers on all programmes indicate that you do not have SP1

If you cannot find the combofix log

Download and Install Combofix
 
Download ComboFix from one of the following locations:
Link 1
Link 2
 
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
 
* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

• Double click on ComboFix.exe & follow the prompts.
  
• Accept the disclaimer and allow to update if it asks

• When finished, it shall produce a log for you.
• Please include the C:\ComboFix.txt in your next reply.[/b]
  

Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3.  If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.


Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

[tp1012]

Combofix log

Boot time has improved, although with my graphics card (up do date drivers) i still have a period of black screen right up till i log in. It does however not occur when i use the on board graphics card. I've reseated the graphics card and reinstalled all the latest drivers. Is it the root key causing this problem or a hardware error>?

Thanks

[essexboy]

It may be hardware, but first roll back the video driver and see if that helps

 Go start > run
Type in :
devmgmt.msc
This will open device manager
Locate your video card
Right click and select properties
Select the driver tab
Select roll back driver

Download Speedfan and install it.
Once it's installed, run the program and post here the information it shows.
The information I want you to post is the stuff that is circled in the example picture I have attached.
If you are running on a vista machine, please go to where you installed the program and run the program as administrator.
  (this is a screenshot from a vista machine)

[tp1012]

Also whenever i try and shutdown my computer it stops shutting down at a screen saying something along the lines of 'wait for update do not power off'.

[essexboy]

Your video card temps are OK

Allow SP1 to install

Reboot and then let me kno what problems remain