Author Topic: Infected with Win 32 and 64 Help  (Read 1816 times)

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porkchop1965

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Infected with Win 32 and 64 Help
« on: October 04, 2012, 03:56:46 PM »
Kids won't stay off Youtube. So this started a few weeks ago. Love my avast !
Help please. Won't move to chest. Tired of the avast ding ding ding every time it blocks ! LOL

Offline DavidR

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Re: Infected with Win 32 and 64 Help
« Reply #1 on: October 04, 2012, 04:12:32 PM »
What is the full text of the alert, e.g. file name, location and full malware name ?

Or can you post a screenshot of the avast alert window ?

If posting a URL then change the http to hXXp to prevent the link being active.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.4.6112 (build 24.4.9067.762) UI 1.0.803/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

porkchop1965

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Re: Infected with Win 32 and 64 Help
« Reply #2 on: October 04, 2012, 05:39:49 PM »
Not sure how to do screen shot.
When the  avast blocker pops onto screen, it reads :  Win32 Z access-JC(Trj)
If I dig into my scan logs, it reads :            Win32:Sirefef-PL[Rtk]
Thanks in advance for your help. Dan

Offline DavidR

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Re: Infected with Win 32 and 64 Help
« Reply #3 on: October 04, 2012, 06:04:27 PM »
You have a rootkit that is trying to connect to malicious sites and avast is preventing it from getting much worse.

This needs further analysis by a malware removal specialist:
Go to this topic http://forum.avast.com/index.php?topic=53253.0 for information on Logs to assist in cleaning malware. Use the information about getting and using the tools and attach the logs here, not in the LOGS topic.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.4.6112 (build 24.4.9067.762) UI 1.0.803/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security