Author Topic: Avast! Free & Windows Vista = black screen after rebooting  (Read 2189 times)

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pammywammyv

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Avast! Free & Windows Vista = black screen after rebooting
« on: October 09, 2012, 06:01:04 AM »
Hi!  I have Windows Vista and just installed avast! this afternoon.  I then installed some Windows security updates and had to reboot.  I got to the logon screen and entered my password okay, but immediately after my screen went completely black, with the exception of my cursor.  After about a minute, my desktop appeared.  I then went to the support site, which indicated I should try a diagnostic startup.  I did that and had no problems when I logged in again.  Are there any steps I can take to determine the cause or do I need to uninstall the program?  Thank you!

Offline mikaelrask

  • Avast Evangelist
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Re: Avast! Free & Windows Vista = black screen after rebooting
« Reply #1 on: October 09, 2012, 07:37:51 PM »
hey and welcome to the forum. did you install the latest version of avast?

what didi that tool do? and was that tool from microsoft?
Windows 8.1 amd a10-5700 64 bit
12 GB ram 1 tb hard drive. Avast 18, MBAM