Author Topic: Malicious URL: http://rk400.com - It's destroying my access to internet.  (Read 33921 times)

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Black3

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Re: Malicious URL: http://rk400.com - It's destroying my access to internet.
« Reply #15 on: October 15, 2012, 10:04:54 PM »
Hi, I did everything and after the reboot I tried updating the programs and tried launching Internet Explorer, it's still not working, I don't know, maybe I should try reinstalling the programs/games, but at least when I opened Skype, avast didn't showed that malware pop up, It was been shown everytime I open skype, now it isn't.

Should I try reinstalling the programs?

I appreciate your help.

Offline essexboy

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Re: Malicious URL: http://rk400.com - It's destroying my access to internet.
« Reply #16 on: October 15, 2012, 11:05:08 PM »
Yes re-install one programme first and let me know if that updates, if it does then do the rest, if not let me know 

Black3

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Re: Malicious URL: http://rk400.com - It's destroying my access to internet.
« Reply #17 on: October 17, 2012, 02:52:52 AM »
I tried re-installing some programs but none worked, and since I can't uninstall the IE, I don't know how i'm going to fix it.

Offline essexboy

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Re: Malicious URL: http://rk400.com - It's destroying my access to internet.
« Reply #18 on: October 17, 2012, 03:49:56 PM »
Looking at all this it seems as though the system has been corrupted beyond my tools ability to repair

I would recommend that you back up your data and reinstall windows

Black3

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Re: Malicious URL: http://rk400.com - It's destroying my access to internet.
« Reply #19 on: October 19, 2012, 06:01:00 PM »
Hi, sorry for replying this post again, I just wanted to say that the only problem was Internet Explorer, that was corrupted, the malware was excluded, and I just repaired IE and it started to work again, and the programs updated too, so if anyone is having the same problem, after destroying the malware, just repair the IE, and it will work fine. No need to format the system or reinstall windows.
Thanks again essexboy for your help.

Offline essexboy

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Re: Malicious URL: http://rk400.com - It's destroying my access to internet.
« Reply #20 on: October 19, 2012, 07:21:09 PM »
Duh that was the one thing I did not think of, must add that to my little list

Subject to no further problems   :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems 

Now the best part of the day ----- Your log now appears clean  :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset  System Restore points:

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
    Quote
    :Commands
    [resethosts]
    [emptytemp]
     [Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
Remove ComboFix
  • Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
  • In the Run box, type in ComboFix /Uninstall
     (Notice the space between the "x" and "/")
    then click OK



  • Follow the prompts on the screen
  • A message should appear confirming that ComboFix was uninstalled
Run OTL and hit the cleanup button.  It will remove all the programmes we have used plus itself. 

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.
   Your Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

 Upgrading Java:
  • Go to this site  and click Do I have Java
  • It will check your current version and then offer to update to the latest version
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit To learn more about how to protect yourself while on the internet read our little guide  How did I get infected in the first place ?Keep safe  :wave: