Author Topic: my license  (Read 2216 times)

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arrowpaz

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my license
« on: October 21, 2012, 08:16:15 AM »
Hello just purchased avast element 5 for one year, downloaded software but when i try to apply license it asks
for password which i dont have, how can i get it..
Also license purchased was for one year, but on avast icon im informed that my license is for 90 days?
Tks

Offline Pondus

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Re: my license
« Reply #1 on: October 21, 2012, 08:42:41 AM »
what icon?
what password?


can you attach screen shots ?

Offline mchain

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Re: my license
« Reply #2 on: October 21, 2012, 11:19:55 AM »
hi arrowpaz,

I personally am not aware of Avast! offering for a download of 'avast element 5' here.  Seems as if you may have gone to a different site run by Digital River and got your download file from there:  https://www.google.com/#hl=en&sugexp=les%3B&gs_nf=3&gs_mss=avast%20ele&cp=13&gs_id=73&xhr=t&q=avast+element5&pf=p&sclient=psy-ab&oq=avast+element&gs_l=&pbx=1&bav=on.2,or.r_gc.r_pw.r_qf.&fp=c1b85a699ef1b350&bpcl=35466521&biw=1280&bih=887  Digital River is an affiliate of Avast! but is a separate site from Avast!

Some posts there are not favorable re Digital River.

Direct link to Avast downloads is here:  http://www.avast.com/download-software

Seems to me you may need to contact Digital River to resolve your issues.
Windows 10 Home 64-bit 21H2 Avast Premier Security version 22.8.6030 (build 22.8.7500.734) UI version 1.0.723.

Offline Asyn

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Re: my license
« Reply #3 on: October 21, 2012, 11:26:22 AM »
Hello just purchased avast element 5 for one year, downloaded software but when i try to apply license it asks
for password...

Which avast!..?? (Pro/IS)
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0