Author Topic: Website False Alarm? Please help.  (Read 2862 times)

0 Members and 1 Guest are viewing this topic.

kenny kee

  • Guest
Website False Alarm? Please help.
« on: October 16, 2012, 12:23:20 PM »
Greetings everyone,

htxp://edupod.com.sg

Avast! flagged my website as malware distributor. I have cleaned the website and checked with other online virus scanner and it is clean.

Is there anyway for Avast to lift this virus warning?

Thanks in advance.
« Last Edit: October 16, 2012, 01:04:09 PM by Milos »

Online DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89056
  • No support PMs thanks
Re: Website False Alarm? Please help.
« Reply #1 on: October 16, 2012, 12:32:50 PM »
Nothing found here http://sitecheck.sucuri.net/results/edupod.com.sg or http://urlquery.net/report.php?id=234111, but there are some other domains associated with that host server and that could be the issue.

There is one rating the site as malicious here, http://www.urlvoid.com/scan/edupod.com.sg/ and that is trendmicro, you can follow a link to trendmicro and enter your domain to see.

However this should be investigated further:
- There is an on-line contact form, http://www.avast.com/contact-form.php?loadStyles for:  * Sales inquiries; Technical issues; Website issues; Report false virus alert in file; Report false virus alert on website; Undetected Malware; Press (Media), issues.

- If you are reporting an FP, then you get another input field open, click Browse button and navigate to the file or enter the web URL for the site you wish to submit for review, etc. A link to this topic also wouldn't hurt.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline polonus

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 33900
  • malware fighter
Re: Website False Alarm? Please help.
« Reply #2 on: October 16, 2012, 12:41:31 PM »
There is unknown google malware running from your site and unknown_html_RFI_eval since 2011-06-27
ActiveXDataObjectsMDAC detected Microsoft.XMLHTTP browser dependant malware, avast detects as JS:ScriptIP-inf[Trj]
Site is doing a conditional redirect,

polonus
Cybersecurity is more of an attitude than anything else. Avast Evangelists.

Use NoScript, a limited user account and a virtual machine and be safe(r)!

Offline Milos

  • Avast team
  • Super Poster
  • *
  • Posts: 2294
Re: Website False Alarm? Please help.
« Reply #3 on: October 16, 2012, 01:08:19 PM »
Hello,
we will unblock the domain in next stream update.

Milos

kenny kee

  • Guest
Re: Website False Alarm? Please help.
« Reply #4 on: October 16, 2012, 01:50:51 PM »
Thanks you very very much for your advise and help  :)

Thanks guys!

Online DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89056
  • No support PMs thanks
Re: Website False Alarm? Please help.
« Reply #5 on: October 16, 2012, 02:03:59 PM »
You're welcome.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security